Akash Arora
Zonal Manager at IntrCity- Claim this Profile
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English Professional working proficiency
Topline Score
Bio
Credentials
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PTE
PearsonNov, 2016- Nov, 2024
Experience
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IntrCity
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India
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Technology, Information and Internet
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1 - 100 Employee
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Zonal Manager
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Oct 2018 - Present
Traveled to over 7 cities so far to manage each bus lounge and perform reviews of individual employees. Developed processes to save on costs and prevent losses. Hired and trained 30 Associate promoters and Delivery boys in 2020. Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development. Assistant Area Manager (till Oct 2020) Generate leads, calls and visit potential partners across country. Sign up, onboard and train restaurants partners as per business requirements. Assessed areas of service concern and developed improvement plans. Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues. Improved inspection policies to increase quality of raw materials and finished goods. Maintain cordial working relationship with peers, manager and support staff. Carried out day-day-day duties accurately and efficiently.Resolved problems, improved operations and provided exceptional service.
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GoGrab Foods
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Gurugram, Haryana
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Assistant Manager
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Feb 2018 - Oct 2018
Dealing with at least 8 Vendors of fresh product like Restaurants, Bakers, Sweet Shop Etc. Responsible for on-time fulfillment of vending machine. Responsible for managing data related to Orders, Ground staff, implementation of processes and ensuring best customer experience through smooth operations. Procurement of assets, supplies & materials for stores. Maintaining good relationship with suppliers for better support. Coordination with product team, engineering team and provide them on ground input for better product development. Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency. Developed operations from scratch.
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Anokhi Trading Company
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North East Delhi, Delhi, India
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Owner
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Sep 2014 - Jan 2018
Anokhi Trading company deals in commodity items. We trade in Sugar, Atta, Rice and Pulses. Anokhi Trading company deals in commodity items. We trade in Sugar, Atta, Rice and Pulses.
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7-Eleven
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United States
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Retail
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700 & Above Employee
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Team Lead
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Jan 2014 - Aug 2014
Managing Store Operations in 7-Eleven Retail Store. Mentored and guided employees to foster proper completion of assigned duties. Built strong relationships with customers through positive attitude and attentive response. Looking after various facets of in - store operations like Customer Service levels, team spirit & co-ordination. Inventory Management. Improvement and setting standards in Customer Service. Identify gap in stock, trying to get stock by using detail in. Identified stock imperfections, assigned grades and noted production concerns based on weekly inspections. Maximized efficiency by removing safety hazards and debris from work areas.
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Education
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2012 - 2014
The Manchester Metropolitan University
Bachelor of Arts (Hons.) Business Management, Marketing/Marketing Management, General -
2009 - 2012
Greenfields Public Senior Secondary School
Senior Secondary, Non Medical -
1998 - 2008
St. Krishna Bodh Public School
Higher Education, All Basic
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