akanksha sharma
EUC Desktop Engineer at R4Solutions Inc- Claim this Profile
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Bio
Experience
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R4Solutions Inc
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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EUC Desktop Engineer
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May 2022 - Present
Skilled L2 Desktop Support Engineer with broad base of experience in Technical Support and Operations. Resolved problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of business operations and customer service. Strengths in business operations and communications backed up by junctions training. Excellent L2 Desktop Support Engineer with 2 years of experience providing exceptional support to users at all levels. Have a proven track record of successfully finding the root causes of problems, resolving them or forwarding suggestions for improvements. A problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail. Show less
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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SW/APP/CLOUD/ TECHNICAL SUPPORT ASSOCIATR
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Oct 2021 - Present
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SW/App/Cloud Tech Support Associate
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Oct 2021 - Present
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Analyst
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