Ajmal H S
Guest Service Officer at Thumbay Clinics- Claim this Profile
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Bio
Credentials
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Design Engineer for Creo 2.0
PTCJan, 2014- Nov, 2024
Experience
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Thumbay Clinics
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United Arab Emirates
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Hospitals and Health Care
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1 - 100 Employee
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Guest Service Officer
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Feb 2023 - Present
Registering patient and making files for first timer patients. Coordinating with the doctors regarding the limit of insurance and the laboratory tests of the patients. Performs reception and clerical work in laboratory, submits charge corrections and other forms of communication. Checking insurance validity online. Registering patient and making files for first timer patients. Coordinating with the doctors regarding the limit of insurance and the laboratory tests of the patients. Performs reception and clerical work in laboratory, submits charge corrections and other forms of communication. Checking insurance validity online.
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Dr. Jeyasekharan Hospital - India
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India
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Hospitals and Health Care
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1 - 100 Employee
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Claims Executive
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May 2021 - Oct 2022
• Reviewed and kept up-to-date patient records for billing and payment purposes as well as organized and processed medical insurance claims.• Taking timely approval of investigations/ procedures.• Verifying IP and OP billing charts and performing an inspection to ensure an error-free patient discharge.• On a weekly basis, I monitor the third-party payer’s account of IP and OP to ISRO beneficiaries and prepare reports.• Updating the bystander on the medical costs and suggesting they make a payment in advance.• Keeping track of the department's many registers and files, including those needed for important quality indicators.• Critical thinking and analytical abilities to spot billing mistakes and fix them.• Monthly preparation of MIS reports.• Strong interpersonal and communication abilities to foster positive interactions with patients, cashless service providers, and medical professionals.• Managing daily operations, service execution, monitoring, and adherence to standards for usage and quality.• Quickly and effectively handling visitor complaints and concerns about the bill.• Creating long-term strategic plans to accomplish strategic goals.• Communicate with management to carry out the organization's mission.• Monitor spending and offer more affordable solutions.• On a daily basis, transfer income activities to the financial system. Show less
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Quality Observer
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Feb 2021 - Apr 2021
In line with NABH's demands regarding healthcare and the enhancement of its quality.• Review the CAPA and RCA for every problem-solving step.• Assist in creating plans for quality improvement and goals.• Collaborate with the quality team to get full accreditation.
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Freelance
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Kanyakumari, Tamil Nadu, India
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Business Owner
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Jun 2019 - Jan 2021
Owns a fruits shop and distributes them to the local mini shop nearby. Daily deliver the material to the shop as per their need and request. Follow up and collect the money as scheduled. Owns a fruits shop and distributes them to the local mini shop nearby. Daily deliver the material to the shop as per their need and request. Follow up and collect the money as scheduled.
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Snegam Online Super Market Pvt. Ltd.
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Tirunelveli Area, India
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Assistant manager
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Jun 2018 - Apr 2019
Involved in the Day-To-Day Supervision Of Employees. Resolve Customer Complaints, Address Customer Concerns and Explain Company Policies. Evaluating Employee Performance. Collaborating With Management on Employee and Customer Service Issues. Setting Appointments and Arranging Meetings. Working closely with the Manager to Lead Staff. Involved in the Day-To-Day Supervision Of Employees. Resolve Customer Complaints, Address Customer Concerns and Explain Company Policies. Evaluating Employee Performance. Collaborating With Management on Employee and Customer Service Issues. Setting Appointments and Arranging Meetings. Working closely with the Manager to Lead Staff.
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LAYAM FLEXI SOLUTIONS PRIVATE LIMITED
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India
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1 - 100 Employee
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Administrative Supervisor
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Dec 2017 - Mar 2018
Supervising, monitoring, and evaluating staff. Provide employees with guidance in handling complex problems. Recommends hiring of new employees, salary actions, and terminations. Supervising, monitoring, and evaluating staff. Provide employees with guidance in handling complex problems. Recommends hiring of new employees, salary actions, and terminations.
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TPM construction
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Viruthunagar
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Site Engineer
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Sep 2015 - Oct 2017
Responsible for the delivery of materials and equipment for the need of the projects. Reviewing the project drawings and schedule the work as per planning. Ensure the equipment is erected, pre-commissioned, tested (if required) and commissioned in accordance with the agreed contracts. Liaise with other staff and carry out site visits. Ensuring that project meet legal guidelines, environment directives and Health & Safety requirement. Review progress meeting and will inspect the projects. Show less
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Education
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2018 - 2021
Alagappa University
Master of Business Administration - MBA, Hospital Management -
2012 - 2015
Noorul Islam University
Engineer’s Degree, Mechanical Engineering -
2010 - 2012
Sri Jayendra Golden Jubliee Metric Higher School
High School, Computer Science -
2005 - 2009
Schaffter Higher Secondary School
High School, 63.2%
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