Ajith kamath
Senior IT Infrastructure Engineer at KASEYA SOFTWARE INDIA PRIVATE LIMITED- Claim this Profile
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English -
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Kannada -
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Konkani -
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Hindi -
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Bio
Credentials
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ITIL , MCSA
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Experience
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KASEYA SOFTWARE INDIA PRIVATE LIMITED
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India
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1 - 100 Employee
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Senior IT Infrastructure Engineer
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Jun 2016 - Present
• Serve as primary owner for all server issues and alerts that would get triggered from the Managed Machines or internal servers. • Perform alerts verification and then proceed with systems troubleshooting and management and close the Tickets with in defined SLA as per Process. • Provide thorough research of customer facing issues. • Update internal knowledge base of new support solutions as required. • Performing Patching for the managed machines and troubleshooting on the same. • Installing and troubleshooting Antivirus like Kaspersky, Webroot. • Troubleshooting on the issues like DNS, DHCP, Active Directory. • Performing Server Health check on all the managed servers. • Troubleshooting on Windows Backup, Shadow Protect alerts. • Updating Server Firmware , Firewall , IDRAC controller. • Backup application like Acronis, Veeam backup, Datto, Barracuda, Unitrends backup
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Helpdesk Analyst
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Happiest Minds Technologies
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India
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IT Services and IT Consulting
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1 - 100 Employee
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IT Infrastructure Analyst
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Feb 2013 - Present
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Engineer
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2013 - 2015
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Engineer
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2013 - 2015
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Edventure Software Pvt ltd
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United States
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Human Resources Services
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1 - 100 Employee
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Service desk Analyst
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Feb 2013 - Jun 2014
Monitoring Analyst , Messaging Track Monitoring Analyst , Messaging Track
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Education
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2001 - 2003
Bangalore higher secondary school
SSLC, science
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