Ajitesh Moy Ghosh

Faculty Lecturer at Techno India University
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Contact Information
us****@****om
(386) 825-5501
Location
Kolkata, West Bengal, India, IN
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
Skills

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Bio

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Credentials

  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Innovative Customer Service Techniques
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Phone-Based Customer Service
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Sheryl Sandberg and Adam Grant on Option B: Building Resilience
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Communicating with Empathy
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Customer Service and Support During Economic Downturns
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Customer Service: Managing Customer Expectations
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Improving Your Thinking
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Purpose-Driven Sales
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • What's Next: Reinventing Work in the New Normal
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Working and Collaborating Online
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Business Development: Strategic Planning
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Coaching Skills for Leaders and Managers
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Managing Your Emotions at Work
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Sales: Referral Selling
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Selling to the C-Suite
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Strategic Thinking
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Selling with Empathy during Uncertain Times
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Agile Software Development: Scrum for Developers
    LinkedIn
    Jun, 2020
    - Oct, 2024
  • Certificate Course on Digital Marketing Research with a concept of Search Engine Optimization (SEO)
    Lynda.com
    Jan, 2016
    - Oct, 2024
  • Certificate Course on Google Analytics Research Training
    Lynda.com
    Jan, 2016
    - Oct, 2024
  • Certificate Course on Learning Metadata for Book Publishing
    Lynda.com
    Jan, 2016
    - Oct, 2024
  • Certificate Course on Online Marketing Fundamentals
    Lynda.com
    Jan, 2016
    - Oct, 2024
  • Certificate Course on Social Media Marketing (SMM) with a concept of Social Media Optimization (SMO) and Google AdWords.
    Lynda.com
    Jan, 2016
    - Oct, 2024
  • Diploma in Computer in Office Management
    Indira Gandhi National Open University (IGNOU)
    Jan, 2000
    - Oct, 2024
  • Post Graduate Diploma in Computer Application
    Indira Gandhi National Open University (IGNOU)
    Jan, 2000
    - Oct, 2024
  • GNIIT
    NIIT Limited
    Jan, 1993
    - Oct, 2024

Experience

  • Techno India University
    • Higher Education
    • 200 - 300 Employee
    • Faculty Lecturer
      • Jul 2022 - Present

  • Springer Nature Group
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Senior Account Manager
      • Oct 2021 - May 2022

      • Analyze business data (Salesforce CRM, Power BI)• Define a strategy model (Goal-based strategy model, Real-time strategy planning, Scenario planning)• Promotion (Content Creation, Content Marketing, Content Creation, Email Marketing)• Follow-up Business Opportunity (Salesforce, Power BI, Visit)• Negotiation (Salesforce CRM and Power BI to analyze business prospect, PPT to meet the business goal, Identify Person and Problem) • Follow SMART approach to complete the business cycle.• Inside Sales (Tele calling), Remote Selling (MS Teams, Zoom Meeting, Goto Meeting) • Measure business goal (Salesforce CRM Reports, Excel)• Contribution to prepare regional Budget.

  • Cambridge University Press & Assessment
    • United Kingdom
    • Education Administration Programs
    • 700 & Above Employee
    • Sales Manager
      • Feb 2011 - Jul 2021

      • Business data Analysis (Salesforce CRM, Power BI)• Define a strategy model (Goal-based strategy model)• Promotion (Content Creation, Content Marketing, Content Creation, Email Marketing)• Follow-up Business Opportunity (Salesforce, Power BI, Visit)• Negotiation (Salesforce CRM and Power BI to analyze business prospects, PPT to meet the business goal, Identify Person and Problem). • Follow SMART approach to complete the business cycle.• Inside Sales (Tele calling)• Measure business goal (Salesforce CRM Reports, Excel Report)• Contribution to prepare regional Budget.

Education

  • Adamas University
    M.Tech. Computer Science and Engineering
    2020 - 2022
  • XLRI Jamshedpur
    Executive Program, Strategic Management
    -
  • Indira Gandhi National Open University
    Master of Computer Applications - MCA, Computer Programming, Specific Applications
    2004 - 2008
  • Digital Vidya
    Certified Digital Marketing Master Course, Digital Marketing
    2018 - 2018
  • Udemy
    Data Science
    -

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