Experience

MyShubhLife

• India
• Financial Services
• 1 - 100 Employee

• Partnerships Manager

  • Feb 2023 - Present

  • Take responsibility for acquiring new partners through partnerships. • Drive all aspects of partner relationships including business development, enablement, partner marketing, operations, tech integrations and solution development • Build long-term relationships with partners across hierarchies and functions. Direct liaising with the CXO level in customer organizations • Manage partner pipeline as per aligned frameworks and grow the channel in the selected region multiple fold Manage all relationship interlocks - executive, product development, marketing, delivery (operations) • Negotiate deal constructs, commercials, and agreements • Communicate effectively with the senior management team to provide regular updates on regional sales performance and market intelligence • Collaborate with the credit and underwriting team to ensure smooth loan origination process for customers Show less



OLX Autos

• Netherlands
• Technology, Information and Internet
• 700 & Above Employee

• Senior Client Success Manager

  • Aug 2018 - Nov 2022

  • Responsible for providing an excellent customer service experience & helping client/ customer to achieve their desired goals • Drive customer success goals across - Onboarding, implementation, Customer Engagements, Platform adoptions & usage, Business Reviews, Renewal Conversion, and Receivables. • Recognized and Promoted as Navigator to OLX Autos Karnataka and Kerala region. • Promoted as Senior dealer success Manager in October 2020 • Training and manage/mentor a team of Dealer Success and driving success for business. Show less



SRKS Technologies & Enterprises

• Bengaluru, Karnataka, India

• Customer Success Manager

  • Nov 2014 - Jul 2018

  • Building and maintaining profitable relationships with key customers • Overseeing the relationship with customers handled by your team. • Resolving customer complaints quickly and efficiently. • Keeping customers updated on the latest products in order to increase sales. • Meeting with managers in the organization to plan strategically. • Expanding the customer base by upselling and cross-selling. • Understanding key customer individual needs and addressing these. • Conducting business reviews using CRM programs. • Quarterly target handled-18 lakhs • Have implemented Home Automation with Different projects(DS MAX, southern heritage) • Knowing your competition and strategizing accordingly. Show less



Shree Renuka Sugars Limited

• India
• Food and Beverage Services
• 700 & Above Employee

• Liaison Officer

  • Feb 2013 - Nov 2014

  • Maintaining the legalities of the plants(Crushing license renewals, pollution clearance, excise duties, power generated vs sold data) • Govt notified industrial land lease and purchase initiative for the company • Responsible to hold close contact with govt officers, secretaries to schedule and assist chairman’s meeting during visit to corporate office • In total maintaining the corporate compliances between company and govt • Leading sales cycle till its execution includes ‘prospecting, pre-sales demo, negotiation, closures, on-boarding & client management’. • Preparing client and market mapping reports for his business segment • Responsible for timely support and service for the clients. • Media Tracking to current market trends • Coordinating with Marketing, PR & communication teams to ensure brand image & recurring revenues • Preparing implementation related reports including weekly reports, renewals on licensing, operation report, etc. Show less