Experience

eNix Software Pvt Ltd

• India
• Software Development
• 1 - 100 Employee

• Software Testing Executive

  • Feb 2023 - Present

  Testing of ERP web-based software of Shipping Domain. Involves different modules such as HSEQ, Technical, Operation, Crew, Procurement, Admin, HRM and Accounts. Developing Test Cases utilizing comprehensive business requirements, functional documentation, and processes. Developing Use Cases to identify, clarify and organize system requirements. Collecting and analyzing activity data and initiating & recommended improvements to the system, processes, and procedures to increase productivity. Functional and regression testing on a regular basis. Defect tracking using Microsoft To Do. Database Testing. Automating the Test cases using Selenium with Java. Show less



Eureka Outsourcing Solutions PrivateLimited.

• India
• Information Technology & Services
• 200 - 300 Employee

• Customer Service Representative

  • Apr 2021 - Mar 2022

  • Handling the escalation from the customers over chat and e-mail support. • Managing daily, weekly and monthly dashboards of reports and scorecard. • Documenting best practices and lessons learnt. • Handling the escalation from the customers over chat and e-mail support. • Managing daily, weekly and monthly dashboards of reports and scorecard. • Documenting best practices and lessons learnt.