Experience

HiLabs

• United States
• Software Development
• 100 - 200 Employee

• Product Director

  • Mar 2022 - Present

• Chief Information Security Officer

  • Aug 2021 - Feb 2022

  Align security and control initiatives to mitigate risk while ensuring that the environment functions efficientlyOversee and manage the security function and teams-IT support, DR, IT response, Management Review committee, Legal, Change management, Risk Assessment, HR related securityPOC for queries related to security, compliance and technology by clients. Expertise in answering questionnaire for HIPAA, SOC, ISOConduct security tests and ensure that findings if any are addressed-Vulnerability, Pen Test (App, Network), Code reviewEnsure smooth functioning of all the security related processesIdentify new and efficient ways to improve security Show less

• Senior Manager, Product & Strategy

  • Jan 2021 - Feb 2022

  Building AI products for the US Healthcare industryDriving Growth and Business developmentImplementation and management of healthcare security operations

• Product Manager

  • Jul 2020 - Dec 2020

  Directly involved with the CEO to-Primary functions--Build use cases involving source/target system data errors, migration errors, data explosion identification, analytics based patient engagement, future cost forecasting etc. for the potential/existing healthcare clients -Coordinating with the ML engineers to customize the AI tool demanded by clients.-Finding potential clients, preparing elevator pitch decks and being directly involved in the potential/existing client meetings. -Corporate strategy. Brainstorming and implementation of the future path of the companySecondary functions- Designed the navigation, content and the layout of the new company website (http://www.hilabs.com/). Other cross functional responsibilities include identifying CXO demands and getting them implemented through machine learning experts and data engineers Show less



Godrej Properties Limited

• Strategy Associate

  • Apr 2019 - May 2019

  Conceptualized and identified market opportunity for GTM strategy for GPL in tier 2 cities to provide an alternate sales channel for the Pune projects. Approach- 1) Performed market research, opportunity sizing, financial feasibility and vendor liaising to shortlist 7 cities for expansion. 2) Designed a framework based on macro economic factors and local real estate factors to identify cities for expansion. The model was adopted for future use. 3) Identified unique target group viz. “young professional working in IT and wants to buy apartment for self” for the expansion strategy by surveying 200+ past customers 4) Spearheaded the pilot project in 2 cities viz. Lucknow and Kanpur which included setting up a channel partner network, finalising marketing collabrations and generate potential customers. Deliverables- 1) Successfully launched a “Design Creative”/ digital marketing campaign 2) Negotiated, held meetings and pitched the GPL Pune portfolio to 200+ channels partners and 50+ marketing agencies 3) Collaborated with free-lancers to build an online web scraping tool and target such potential job seeking professional leads online 4) Partnered with 21 agencies viz. 15 channel partners and 6 marketing agencies. Finalized Co-branding deals worth 30+lakhs with Audi, Marriot and Lucknow Golf club 5) Prepared a marketing plan of 16 lakhs across 5 marketing channels viz. radio, newspaper, hoardings, sms blasts, road shows 6) Blueprinted loyalty program for the partners. Devised an incentive program for channel partners across tier 2 cities Impact- 1) Generated 4 successful customer leads who generated revenues of approx. INR 2.5cr 2) Estimated revenue increase by INR 30 cr. Show less



EXL

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant II

  • Jun 2017 - May 2018

  Worked with a small and highly engaging team of 3 at a position of senior consultant. The work involved direct interaction with the client to solve ad hoc problems, deck preparation and its presentation to the stake holders. Also tracked several KPIs through monthly reports. Key Softwares/platforms used- SAS, HIVE, MS excel, MS powerpoint, Hadoop Key Projects- 1) Significance testing by application of Chi square test to improve the following- - Determine the quality of customer surveys being sent. A more efficient and targeted way was suggested which gave the client a more holistic view. This was appreciated and was incorporated as a mandate after every survey being sent - Planned better operational methods to increase customer engagement which would thus increase their satisfaction and ultimately loyalty 2) Service Cost Optimisation - Identified servicing loss of £1.3M by analysing field data for £3.4B Fortune 500 firm; UK’s largest utility player - Predicted 1920 unwanted installs in next 2 month; Increased accuracy by 24% against previous model - Reduced service loss of £174,000, saved 6500+ man hours & increased engineer availability by 12% 3) Resource Reallocation - Identified 200K unserved customers churning at 11% (22,000) annually, resulting in revenue loss of £2.6M - Reduced churn by 27% through resource redistribution across seasons; Increased Net promoter score by 20% 4) Voice of customer through text analytics - Use of verbatim feedback in surveys to know customer sentiment and satisfaction/dissatisfaction. This helped identify loopholes causing customer distress and churns Study of Net promoter score and overall satisfaction along with the verbatims to understand the customer behaviour Show less



Affine Analytics

• Business Analyst (Product Analytics)

  • Jul 2016 - Jun 2017

  Worked on linear regression model for sales lift prediction. Also worked on development of Market Mix Model(additive and multiplicative) and its optimization through GRG non linear method Daily work included short term ad hocs which included analysis for new game releases, user behaviour(gameplay activities, purchases etc.)forecasts, refreshing recurring analysis and reports, dashboarding, updating client data sources etc. Awarded Tranformer certificate for exceptional preformance and contribution to the firm. Key Softwares used- SQL, R, MS excel, MS powerpoint, tableau, VBA Key Projects- 1) Revenue & Life Cycle Growth- - Developed promotion models for $67B Fortune 100 client to predict effect of promotion & its timing on sales - Augmented overall revenue by $12.4M & extended product life cycle by 19% for 4 products; 3 models adopted - Recommended 5 promotion strategies to increase Avg. revenue by 350%($13.8M) for 6 upcoming products 2) Market Budget Optimisation - Reduced $84M(48%) of excess marketing spends across 7 products by modelling data with 10+ variables - Improved revenue by $1.75M & ROI by 102% by optimizing $13M marketing spend through reallocation - Among top 5% employees to be awarded Transformer certificate for cost reduction; Cash Reward- INR 3,000 3) New User Survey - Tracked 1 lakh+ new customer’s buying behaviour using 5 parameters-game, bundle, edition, price, community effect - 4 recommendations help increase sales by 15%, user activity by 35% and US market share by 1.7% (93k customers) 4 Attach Rate - Calculated the complementing buying effect of console on the game; Devised a metric-Attach rate to capture it - Recommended bundling of products; Predicted increased sales of 31% (popular franchise); 25% for new franchise Show less



SIMPLEX INFRASTRUCTURES LIMITED

• Civil Engineering
• 700 & Above Employee

• Trainee

  • May 2015 - Jul 2015

  Suggested optimization techniques for inventory and labour management by using PERT & CPM Observed and learned the latest technologies and machinery being used Appointed as field engineer in the last week to get a hands on experiene on the project Suggested optimization techniques for inventory and labour management by using PERT & CPM Observed and learned the latest technologies and machinery being used Appointed as field engineer in the last week to get a hands on experiene on the project



Delhi Metro Rail Corporation Ltd

• Rail Transportation
• 1 - 100 Employee

• Trainee

  • May 2014 - Jun 2014

  Comprehensive study of various construction processes.Tests for quality check and the functioning of modern batching plant was elucidated Evaluation and tabulation of important data Comprehensive study of various construction processes.Tests for quality check and the functioning of modern batching plant was elucidated Evaluation and tabulation of important data