Experience

AROON AVIATION SERVICES PRIVATE LIMITED

• India
• Truck Transportation
• 100 - 200 Employee

• Project Manager

  • Apr 2019 - Present



Qatar Aviation Services

• Qatar
• Airlines and Aviation
• 700 & Above Employee

• Turnaround Coordination/Documentation

  • Nov 2016 - Sep 2018

   Deputed by TRC manager on special assignment to formulate centralized documentation team. Ensure monthly roster control with RMS team and staff annual leave plan supervision. Job description, task allocation, role plan etc were designed and work instructions were created. Maintain stock control and monitor all required documents requirement from all QR outstations day to day operation. Store management to secure all Qatar Airways flights station file safe and secure all the time and retrieval and maintain tracking.  Monitoring and supervision of team of ramp drivers, documents assistants, statistics and CLC team. Ensure airline documents, reports, and monthly report to finance and additional services charge note for revenue collection for chargeable services on behalf of QAS from client airlines. Preparation of reports, data compilation for documentation department. Ensure all SLA / KPI followed and achieved by team for document handling and cargo document delivery, aircraft trip file creation and storage/ disposal. Ensure team is prepared for contingencies fall-back procedures, fully trained and acquired desired training to deal with any type of situations at any time.

• Aircraft Dispatcher / TRC

  • Jun 2014 - Nov 2016

   Responsible for safe and timely turnaround activities around aircraft for client airlines. Ensure all KPI and SLAs are adhered at aircraft side on behalf of QAS team. Coordinate with terminal CS Ops, airside operations, baggage operations, fueling team, catering operation, cargo department for maximum uplift of dead load to maximise revenue for airline. Motivate all team members at ship side for cross utilisation of resources. Delay code finalization and allocation, report submission for incident, accidents, observations and feedback to management.



Qatar Aviation Services

• ORAT Trainer

  • Jan 2013 - Apr 2014

   Active trail participant on behalf of baggage team as trail coordinator. Trained by NDIA ORAT team to conduct familiarization training at HIA. Conducted regular training batch for Familiarization at HIA for QAS participants. Assisting ORAT team for preparation of training's materials for QAS participants. To ensure all staffs get extensive knowledge for staff route, process follow and areas of work.



Qatar Aviation Services

• Qatar
• Airlines and Aviation
• 700 & Above Employee

• Baggage Team Leader

  • Apr 2008 - Dec 2012

   Monitoring safely and correctly loading/offloading of passenger and freighter aircrafts. Coordinating with various departments like TBF, baggage build up, premium terminal, cargo departments, load control, OPS control, etc. Ensuring employees working in vicinity of aircraft handling, follow safety and security procedure. To ensure correct documentation and smooth handling of dead loads.



Indian Airlines Airport Services Ltd, Delhi Airport

• Traffic Asst

  • Oct 2004 - Mar 2008

  The Job Involves:• Coordination: Coordinate with Check-in Desk, Baggage built-up, cleaning supervisor, equipment supervisor, maintenance team, captain & CSD, ATC etc for timely completion of all activities for smooth handling of aircraft.• Check-in: - Check-in passengers & Baggage and cross questioning with pax for any fraud documentation and profiling of passengers.• RAMP: - Supervision of loading and offloading from wide & narrow body aircrafts. • Customs: - Taking Clearance form custom and Immigration, Passenger facilitation, Taking EGM / IGM of flight.• Baggage Identification: - Getting baggage identified by Passengers for security reasons.• Facilitation: - Facilitation Passengers and guiding them for next procedures / formalities for on time departure of aircraft.• Boarding Gate: - Getting clearance from CSD for boarding, and monitoring boarding of Passengers in to the Aircraft and taking headcounts.• Transfer Desk:- Responsible for smooth transfer of passengers and their baggage• Handling Private Charters: Getting clearance from all concerned authorities viz AAI, Customs, Immigrations, ATC, etc.• Arrival: Handling pax on arrival, taking care for mishandled baggage, crew clearance, VIP & CIP protocols etc.