Experience

Mahatta Trading Company W.L.L

• Kuwait
• Oil and Gas
• 1 - 100 Employee

• Business Development Manager

  • Oct 2021 - Present



Aramex

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• • Feb 2020 - Jan 2022

  Core focus is to manage, retain & grow relationships with strategic key accounts. Achieve aconsistent high level of service by ensuring operations & customer service are aligned withcustomer’s needs & expectations. Maintaining the revenue and gross profit of the accounts ensuring it remains profitable in line with annual targets. Exploring new business opportunities by cultivating comprehensive relationship with key contact points

• • Jun 2018 - Jan 2020

  Enhanced responsibilities of managing the team & team revenue. 3 team members reporting.

• • Jan 2017 - Jun 2018

  Promoted to Team leader position for one of Key Customer Management Teams. Primary role here was to improve team performance in areas of revenue generation & client satisfaction. This involves:-Encouraging team members to stick to team goals by providing them a clear vision on way ahead.Identifying areas for new training or skill checks to aid team performance.Being part of hiring processes and new team member training.Conducting regular team meetings to clear team member concerns, update on expectations and oversee team member work for quality and guideline compliance.Communicating clear deadlines and sales goals to team members.Generate and share comprehensive and detailed reports about team performance, team objectives, and deadlines. Awarded Highest Revenue from newly gained customer accounts. Had 3 team members reporting directly to me. Show less

• • Dec 2012 - Dec 2016

  Main focus of my role was to continue improving sales and to achieve annual sales targets whilst focusing on retention of existing accounts through a comprehensive approach towards account management. Also involved continuing new client acquisition, Tender Bid preparation, direct negotiations with decision makers to conclude deals, Liaison with global stakeholders for pricing support, Quote submissions, Orchestrate smooth execution of shipment life cycle with full ownership of customer issues & troubleshooting; Train new team members on operational process & sales techniques; Contribute to Sales growth and market penetration planning.Achievement: Secured Govt tenders of upto US$ 120,000/- in express courier business alone in 2013. Best performance of the year award for 2013. Awarded winner of most new import express inbound transactions for GCC & MENA for month of Oct 2014. Awarded Best overall achiever in 2015 Show less

• • Nov 2009 - Dec 2012

  Primary focus of my role was to improve sales and to achieve annual sales targets with special focus on new account acquisitions. Also involved direct negotiations with decision makers to conclude deals, Liaison with global stakeholders for pricing support, Quote submissions, Orchestrate smooth execution of shipment life cycle with full ownership of customer issues & troubleshooting; Train new team members on operational process & sales techniques; Contribute to Sales growth and market penetration planning.Achievement:Employee of 4th Quarter 2011 for outstanding performance.Employee of year 2011 award for outstanding achievement, over 100% of target achieved.Secured year on year growth of +95% in express business, promoted to Senior level in 2012. Show less



Al Khaldiya Electronics & Electrical Equipment Co W.L.L

• Kuwait

• Supplier Relationship Manager

  • Jul 2008 - Oct 2009

  The role utilized my skills in multiple management frontiers. Responsible for building strategic relationship with existing suppliers & to bring in new suppliers. Managed marketing responsibilities for improving sports brand Li-Ning and in-charge of managing administrative responsibilities of entire company. Reporting to General Manager. The role utilized my skills in multiple management frontiers. Responsible for building strategic relationship with existing suppliers & to bring in new suppliers. Managed marketing responsibilities for improving sports brand Li-Ning and in-charge of managing administrative responsibilities of entire company. Reporting to General Manager.



Abdulla Omar Al Yagout Est.

• Kuwait

• Sr. Marketing Coordinator

  • Oct 2007 - Jun 2008

  Responsible for planning & implementing marketing activities and to improve visibility of the brands. Planned and executed Ad campaigns, in-mall events & in-store promotions. Secured best deals from media vendors. Personally led market research for Sanyo by conducting field visits. Led negotiation with dealers & increased long term visual visibility by 10%. Responsible for planning & implementing marketing activities and to improve visibility of the brands. Planned and executed Ad campaigns, in-mall events & in-store promotions. Secured best deals from media vendors. Personally led market research for Sanyo by conducting field visits. Led negotiation with dealers & increased long term visual visibility by 10%.



Beidoun Trading Co. W.L.L.

• Kuwait

• Operations Coordinator

  • Mar 2003 - Sep 2007

  Involved in operational issues for brands like YSL, Shiseido, MontBlanc, Guess, Lancome, etc. Duties involved: - Oversee stock replenishment through transfers or fresh purchases based on demand mapping & sales plan. - Execute Logistic support for timely movement of orders. - Involved in opening of new showroom for Watch division & involved in launch of new brands. - Involved in customer support functions. - Participated actively in execution of various event & stage shows. - Instrumental in implementing MIS program for the company. Show less