Ajay Raj Rajan

Project Trainee at GNx Digital Solutions Pvt. Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Thiruvananthapuram Taluk, Kerala, India, IN
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Malayalam Native or bilingual proficiency
  • Bengali Professional working proficiency
  • Tamil Professional working proficiency
Skills

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Girish Padoli

I’ve had the pleasure of working with Ajay. I started my Business Analyst career working alongside Ajay. Not only did he show me many tricks of the trade. He was good with Project management, Agile, SCRUM, KANBAN, User stories, acceptance criteria, Gantt Chart, Value and Story points. Additional 15 years exp in Banking, Telecom, Fintech, Edtech industries was a big plus. While handling role of Business Analyst and Project Manager, Ajay was Involved In projects based on Low code development platform(Oracle Apex), and RPA via UI Path. He consistently gave 100 percent effort to the team and played a significant role in ensuring that we completed assignments on time. I’m fortunate to have worked with him, and I will always recommend Ajay to any company interested in working with him.

Biju S Nair

Ajay Raj is an excellent resource. His commitment towards work is commendable. Keep it up Ajay!

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Credentials

  • Business analysis & Scrum with JIRA for Software development
    Udemy
    Apr, 2023
    - Nov, 2024
  • Project Management Foundations: Communication
    Project Management Institute
    Apr, 2023
    - Nov, 2024
  • Requirements Elicitation for Business Analysts: Interviews
    IIBA
    Apr, 2023
    - Nov, 2024
  • Figma UI/UX Web Design & Animation with 6 Projects (2023)
    Udemy
    Jan, 2023
    - Nov, 2024
  • Google Project Management Professional Certificate
    Google
    Sep, 2022
    - Nov, 2024
  • Google Data Analytics Professional Certificate
    Google
    Jul, 2022
    - Nov, 2024
  • Business Analysis and Process Management
    Coursera
    Jun, 2022
    - Nov, 2024
  • Getting Started with Data Analytics on AWS
    Amazon Web Services (AWS)
    May, 2022
    - Nov, 2024

Experience

  • GNx Digital Solutions Pvt. Ltd
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Trainee
      • Oct 2022 - Present

      Doing internship as Business Analyst cum Project Manager. Working in multiple projects through RPA, API integration and Oracle Apex, Sharepoint. Automation and developing different platforms(Ui/ Ux) for multiple clients Currently involving in and initiating a hybrid of Agile and Waterfall methodologies Preparing for future projects Actively involved as BA in Project through Requirement Gathering, Business Proposal, Cost Estimation techniques, Business Requirement, Risk Analysis, Solution Design, overviewing Coding and testing, User Acceptance Testing, Production, Using tools and models like KANBAN, Gannt Chart, Retrospective, MoSCoW, Ui/Ux using Figma, Sharepoint for tracking epics and user stories, risks and issues. Involved as Project manager by creating workflows, epics, user-stories, acceptance criteria, value estimation, story points, risk register. Involved in the process of data analytics by data cleaning, visualization via dashboard. Show less

  • 90+ My Tuition App
    • India
    • E-Learning Providers
    • 100 - 200 Employee
    • Zonal Manager
      • May 2021 - Mar 2022

      Driving continuous improvement in all aspects of Sales, including process improvement, in the assigned zone to achieve the business objectives. Identified opportunities and drove initiatives in the zone to achieve sales objectives. Developing the sales plan and preparing forecasts, KRAs for the Sales Team, budgets, and strategic initiatives. Effectively implementing key initiatives at the zonal level in the areas of Market Development, Expansion and Sales Operations. Evangelizing the product, by propagating the product benefits, personally assisting team to close large deals. Identify critical/burning issues of the zone and take remedial action/escalate where required. Developing logical short-and-long term goals looking at market conditions and trends. Collaborating with all support functions on all mandatory business and HR meetings for action as per schedule and time. Work closely with all departments to ensure smooth delivery, complete coordination, customer delight and finding solutions to inter-departmental issues. Represent the metrics of the city sales team at weekly/monthly/quarterly review meetings with leadership. Train, coach, mentor and motivate the team to exceed targets consistently. Show less

  • Axis Bank
    • India
    • Banking
    • 700 & Above Employee
    • Sales Manager
      • Jun 2020 - May 2021

      Directed the team by setting targets for Salary Accounts, Life and General Insurance, Mutual Funds, Personal/ Business/ Auto/ Two-wheeler loans and Trading/D-Mat Accounts, Fixed/Recurring Deposits and Net Banking Activations. Created marketing strategies to achieve/exceed the sales target of the bank. Implemented best practices to meet customers’ needs and requirements. Initiated campaign strategies for bank products and services utilizing all available tools to the optimum. Launched customer retention strategies and build new customers. Led, directed, and mentored sales teams to achieve/exceed targets. Garnered information on customers' financial needs and objectives and recommend appropriate financial products & services. Prepared and presented sales and Marketing statements and reports to the top management. Provided world-class customer experience, through personalized services and regular service campaigns. Maintained and disseminated knowledge of company goals, vision, and values to ensure effective prioritization. Show less

  • HDFC Bank
    • India
    • Banking
    • 700 & Above Employee
    • Deputy Sales Manager
      • Mar 2018 - Jun 2020

      Assisted the Sales Manager in meeting the sales targets and ensuring efficient sales activities. Directly supervised the activities of the Sales Team and ensure set goals and targets are achieved/exceeded. Actively participated in the interviewing, hiring, inducting, promoting, and training of the Sales Team. Addressed issues relating to customer complaints/issues/queries and delivery of service. Oversaw welfare of the team, in conjunction with the Sales Manager by taking note of their work needs and implementing effective strategies in the resolution of challenges faced by them. Ensured direct contact is maintained with customers to create a good work relationship that supports sales and increases the customer base. Assisted Sales Manager with planning periodic sales meetings and the presentation of reports thereof. Monitored performance of Sales Team to identify areas where improvements are needed and recommend special training to improve work efficiency. Show less

  • Paytm
    • India
    • Financial Services
    • 700 & Above Employee
    • Junior Sales Manager
      • Jan 2017 - Feb 2018

      Managed the entire sales operations process, and E2E sales lifecycle. Generated new businesses by leveraging existing relationships, prospecting, analyzing the market and launching campaigns. Performed a leadership role and work with the Sales Team to deliver team targets as agreed with the Sales Manager Developed client relationships to improve customer satisfaction and retention. Successfully managed and overcame prospect objections through right value proposition and customized solutions. Consistently built, prioritized, and managed an effective pipeline of leads. Developed and maintained efficient and effective reporting systems for tracking prospects from inception to close. Recruited, inducted, trained, and mentored new Sales and Marketing Teams. Identified and developed long term sustainable relationships with key accounts at both strategic and tactical levels. Show less

  • Tata Tele Business Services
    • India
    • Telecommunications
    • 700 & Above Employee
    • Assistant Sales Manager
      • Sep 2015 - Jan 2017

      Enterprise Segment, Outbound. Enterprise Segment, Outbound.

  • BAYSIDE GLOBAL ELECTRONICS PVT. LTD.
    • India
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Regional Sales Head - Toys and Gaming
      • Jun 2014 - Aug 2015

      Started off in this young venture as a Sales Head for East for promoting a Sweden based global brand Waboba (known for water bouncing balls and Moonball) and game-pads from a Hong Kong based global brand called Havit. Territory got extended to North India in 6 months in the role of Regional Sales Head – (East and North), where worked towards making product get better know in the toys outlet in Delhi and its surroundings. In the span of 3 months got the area extended to West and South as well, where apart from the initial visit to existing partner base in Mumbai, Goa, Bangalore and Chennai, effort were made to increase the base and making brand known to Areas such as Patna, Ranchi, Raipur, Nagpur, Ahmadabad, Hyderabad and Kerala. On a pan-India level started interacting with Key-Retailers like Hamleys, Landmark, Starmark etc and managing their requirements. In the process of starting with Hypercity, Shoppers Stop, Crossword and Spencers Retail. Kick started 3D puzzle segment across India and starting up new distribution in Ahmadabad, Guwahati, Patna and Kolkata. Initiated new distribution setup for Hyderabad, Ludhiana, Raipur. In the process, initiated with online partners like Flipkark, Snapdeal, Shopclues, Naaptol to initiate online business process and present the product range of Waboba and Havit to the partners. Area increased from East - North and East in 6months West and South charge given to make it a Pan India profile in next 3 months Launched 3D puzzle across Pan-India. New distribution and Key Accounts setup. Taking Waboba sales to the next level and the 3D puzzle segment placed across by product presentations and BTL activities In 3 months of handling Pan-India portfolio, was able to generate a business volume which is 4 times with Waboba range of product with proper product planning, proper network setup, consultative selling to distributors and key retailers and proper product presentation at store level. Show less

  • Mitashi
    • India
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Area Sales Manager - East
      • May 2013 - May 2014

      Stratagizing growth with an analytical approach. Achieving targeted sales volumes. Appointment of Distributors and Direct Dealer. Developing secondary sales channels under distributors. Rolling out marketing initiatives to enhance sales & supervise and improvise visual merchandizing options and other promotions. To handle the team of In-shop Promoters & distributor’s sales team. Coordinating with buyers of chain outlets to get firm orders. Planning item-wise sales of the month in line with customer requirements and sales budgets. Coordinating with HO for material branch transfers and with local administration team for billings. Closer coordination with service centres to iron our servicing issues. Closer coordination with C&FA to ensure market and channel development. Show less

  • Milestone Interactive Group
    • India
    • Entertainment Providers
    • 1 - 100 Employee
    • Territory Sales Incharge - East (Gaming Business)
      • Jan 2012 - Apr 2013

      Day-to-day management of Distributor and Key Accounts. Order bookings and collections from Distributor and Key Accounts. Meeting Sales Targets. Supervise Distributor operations and personally interact with retail for product presentations. Retail presence and trade marketing activities. Liaise with accounts, logistics, marketing and product team on a day-to-day basis. Financial Planning. MIS including forecasting and field activity reports Day-to-day management of Distributor and Key Accounts. Order bookings and collections from Distributor and Key Accounts. Meeting Sales Targets. Supervise Distributor operations and personally interact with retail for product presentations. Retail presence and trade marketing activities. Liaise with accounts, logistics, marketing and product team on a day-to-day basis. Financial Planning. MIS including forecasting and field activity reports

  • Reliance BIG Music & Home Entertainment
    • Entertainment Providers
    • 1 - 100 Employee
    • Executive - Sales
      • Oct 2009 - Dec 2011

      Responsible for Key Accounts (Team Leader). Spearheading the Key Accounts in East (Music World, Planet-M, Starmark, Crossword, Oxford Book Store) Team, coordinating to make sure both front end (display, branding, marketing executions) as well as back end operations (ordering, payment / collections) are smoothly carried out and business is done effectively & briskly. Responsible for Key Accounts (Team Leader). Spearheading the Key Accounts in East (Music World, Planet-M, Starmark, Crossword, Oxford Book Store) Team, coordinating to make sure both front end (display, branding, marketing executions) as well as back end operations (ordering, payment / collections) are smoothly carried out and business is done effectively & briskly.

  • IFB Industries Ltd
    • India
    • Manufacturing
    • 700 & Above Employee
    • Intern
      • Mar 2008 - Aug 2009

      B2B (Industrial Dishwashers profile - Home Appliances Division).Been part of the sales team for commercial dishwashers to make the IDW present in all the segments of industry where there is a need for commercial Glass & Dish washing solutions. B2B (Industrial Dishwashers profile - Home Appliances Division).Been part of the sales team for commercial dishwashers to make the IDW present in all the segments of industry where there is a need for commercial Glass & Dish washing solutions.

  • Saregama India Ltd.
    • India
    • Entertainment Providers
    • 700 & Above Employee
    • Officer - Sales
      • Aug 2005 - May 2007

      Handling Key Accounts (Large Format Stores). In-charge of key accounts/ large formats such as Music World, Planet-M, Landmark and retailers such as Crossword, Odyssey, Lifestyle etc. Handling Key Accounts (Large Format Stores). In-charge of key accounts/ large formats such as Music World, Planet-M, Landmark and retailers such as Crossword, Odyssey, Lifestyle etc.

Education

  • NSHM College of Management and Technology
    Master of Business Administration - MBA, Marketing
    2007 - 2009
  • St.Xavier's College, Kolkata
    Bachelor of Commerce - BCom, Accounts.
    2002 - 2005
  • St. Lawrence Seminary High School

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