AJAY KUMAR PANDEY
Solution Architect at AsiaPac Technology Pte Ltd (from M1)- Claim this Profile
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Hindi -
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English Limited working proficiency
Topline Score
Bio
Shafina Banu (She/Her)
Ajay joined as BSA for Remedy projects with Remedy Dev experience and BMC Remedy certifications. With his tremendous Remedy knowledge, he swiftly fixed production bugs and become a star employee and go to person for all customers. I was very proud to have him in my team. He is a person with full of energy and continue to strive for continuous growth. His initiative to learn new things driven him to learn Mendix, Scrum and Service Now and became a Scrum Master. He built a customized prototype ‘Problem Management’ application which became full fledge approved project based on its benefits. In 2 years, he has handled complex projects, guiding new developers and become a Senior Developer. He has performed in many roles such as BSA, QA, Prod Support, and Lead Dev in a short period of time. Ajay has acquired tremendous knowledge and skills which make him suitable for any senior roles in high growth dynamic companies.
LinkedIn User
Ajay was a part of my team and I have had the privilege to work with him on complex Remedy Apps. He not only took the reins to learn, lead & share, he continuously challenged himself and exceeded the bar he set for himself, ripple effect of which helped us sustain and build better data-driven apps. His agility was showcased when he willingly decided to learn about scrum, became a scrum master & also performed that role when needed in the Team. This level of aptitude and attitude is pretty rare in an individual. His constant ask for feedback showcases his growth mindset and every time I had my 1:1, I could see him prosper in extreme ownership direction. I would highly recommend Ajay to any growing Agile organization . They would be very lucky to have him!
Shafina Banu (She/Her)
Ajay joined as BSA for Remedy projects with Remedy Dev experience and BMC Remedy certifications. With his tremendous Remedy knowledge, he swiftly fixed production bugs and become a star employee and go to person for all customers. I was very proud to have him in my team. He is a person with full of energy and continue to strive for continuous growth. His initiative to learn new things driven him to learn Mendix, Scrum and Service Now and became a Scrum Master. He built a customized prototype ‘Problem Management’ application which became full fledge approved project based on its benefits. In 2 years, he has handled complex projects, guiding new developers and become a Senior Developer. He has performed in many roles such as BSA, QA, Prod Support, and Lead Dev in a short period of time. Ajay has acquired tremendous knowledge and skills which make him suitable for any senior roles in high growth dynamic companies.
LinkedIn User
Ajay was a part of my team and I have had the privilege to work with him on complex Remedy Apps. He not only took the reins to learn, lead & share, he continuously challenged himself and exceeded the bar he set for himself, ripple effect of which helped us sustain and build better data-driven apps. His agility was showcased when he willingly decided to learn about scrum, became a scrum master & also performed that role when needed in the Team. This level of aptitude and attitude is pretty rare in an individual. His constant ask for feedback showcases his growth mindset and every time I had my 1:1, I could see him prosper in extreme ownership direction. I would highly recommend Ajay to any growing Agile organization . They would be very lucky to have him!
Shafina Banu (She/Her)
Ajay joined as BSA for Remedy projects with Remedy Dev experience and BMC Remedy certifications. With his tremendous Remedy knowledge, he swiftly fixed production bugs and become a star employee and go to person for all customers. I was very proud to have him in my team. He is a person with full of energy and continue to strive for continuous growth. His initiative to learn new things driven him to learn Mendix, Scrum and Service Now and became a Scrum Master. He built a customized prototype ‘Problem Management’ application which became full fledge approved project based on its benefits. In 2 years, he has handled complex projects, guiding new developers and become a Senior Developer. He has performed in many roles such as BSA, QA, Prod Support, and Lead Dev in a short period of time. Ajay has acquired tremendous knowledge and skills which make him suitable for any senior roles in high growth dynamic companies.
LinkedIn User
Ajay was a part of my team and I have had the privilege to work with him on complex Remedy Apps. He not only took the reins to learn, lead & share, he continuously challenged himself and exceeded the bar he set for himself, ripple effect of which helped us sustain and build better data-driven apps. His agility was showcased when he willingly decided to learn about scrum, became a scrum master & also performed that role when needed in the Team. This level of aptitude and attitude is pretty rare in an individual. His constant ask for feedback showcases his growth mindset and every time I had my 1:1, I could see him prosper in extreme ownership direction. I would highly recommend Ajay to any growing Agile organization . They would be very lucky to have him!
Shafina Banu (She/Her)
Ajay joined as BSA for Remedy projects with Remedy Dev experience and BMC Remedy certifications. With his tremendous Remedy knowledge, he swiftly fixed production bugs and become a star employee and go to person for all customers. I was very proud to have him in my team. He is a person with full of energy and continue to strive for continuous growth. His initiative to learn new things driven him to learn Mendix, Scrum and Service Now and became a Scrum Master. He built a customized prototype ‘Problem Management’ application which became full fledge approved project based on its benefits. In 2 years, he has handled complex projects, guiding new developers and become a Senior Developer. He has performed in many roles such as BSA, QA, Prod Support, and Lead Dev in a short period of time. Ajay has acquired tremendous knowledge and skills which make him suitable for any senior roles in high growth dynamic companies.
LinkedIn User
Ajay was a part of my team and I have had the privilege to work with him on complex Remedy Apps. He not only took the reins to learn, lead & share, he continuously challenged himself and exceeded the bar he set for himself, ripple effect of which helped us sustain and build better data-driven apps. His agility was showcased when he willingly decided to learn about scrum, became a scrum master & also performed that role when needed in the Team. This level of aptitude and attitude is pretty rare in an individual. His constant ask for feedback showcases his growth mindset and every time I had my 1:1, I could see him prosper in extreme ownership direction. I would highly recommend Ajay to any growing Agile organization . They would be very lucky to have him!
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Credentials
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Post Graduate Program in Business Analysis
Purdue UniversityJul, 2023- Sep, 2024 -
ServiceNow - Certified System Administrator
ServiceNowJul, 2021- Sep, 2024 -
MENDIX RAPID DEVELOPER
MendixSep, 2020- Sep, 2024 -
PROFESSIONAL SCRUM MASTER I
Scrum.orgJun, 2020- Sep, 2024 -
BMC Certified Professional : BMC Remedy Service Desk and Change Management 9.x
BMC SoftwareFeb, 2018- Sep, 2024 -
BMC Atrium Orchestrator 7.8
BMC SoftwareMar, 2017- Sep, 2024 -
BMC Remedy AR System 8.0
BMC SoftwareMay, 2015- Sep, 2024 -
ITIL Foundation Level
AXELOS Global Best PracticeMar, 2023- Sep, 2024 -
Dynatrace Certified Associate
DynatraceDec, 2022- Sep, 2024 -
Automation Anywhere Certified Advanced RPA Professional (Automation 360) - 2022
Automation AnywhereAug, 2022- Sep, 2024 -
BMC Certified Professional : BMC MyIT 3.x and Smart IT 1.x
BMC SoftwareOct, 2018- Sep, 2024
Experience
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AsiaPac Technology Pte Ltd (from M1)
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Singapore
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Information Technology & Services
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100 - 200 Employee
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Solution Architect
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Dec 2021 - Present
Leading AiOps team to deliver services on ITSM, Dynatrace, Web & Mobile App Developer. Leading AiOps team to deliver services on ITSM, Dynatrace, Web & Mobile App Developer.
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Equinix Asia-Pacific
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United States
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Technology, Information and Internet
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400 - 500 Employee
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Senior Developer
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Apr 2021 - Nov 2021
As an ITSM consultant, I have extensive experience and expertise in the BMC and ServiceNow IT Service Management (ITSM) platforms. One of my notable achievements includes designing a comprehensive Problem management system from scratch on a low code platform, enabling efficient and streamlined incident resolution processes. In addition to my technical capabilities, I have also taken on the role of Scrum Master for several projects related to ITSM. My proficiency in Agile methodologies… Show more As an ITSM consultant, I have extensive experience and expertise in the BMC and ServiceNow IT Service Management (ITSM) platforms. One of my notable achievements includes designing a comprehensive Problem management system from scratch on a low code platform, enabling efficient and streamlined incident resolution processes. In addition to my technical capabilities, I have also taken on the role of Scrum Master for several projects related to ITSM. My proficiency in Agile methodologies and ITSM best practices allowed me to effectively lead teams, ensure timely project deliveries, and maintain a strong focus on customer satisfaction. Overall, my diverse skill set as an ITSM consultant, coupled with my hands-on experience in both BMC and ServiceNow ITSM, positions me as a valuable asset in driving successful IT service management initiatives and facilitating collaborative project development. Show less As an ITSM consultant, I have extensive experience and expertise in the BMC and ServiceNow IT Service Management (ITSM) platforms. One of my notable achievements includes designing a comprehensive Problem management system from scratch on a low code platform, enabling efficient and streamlined incident resolution processes. In addition to my technical capabilities, I have also taken on the role of Scrum Master for several projects related to ITSM. My proficiency in Agile methodologies… Show more As an ITSM consultant, I have extensive experience and expertise in the BMC and ServiceNow IT Service Management (ITSM) platforms. One of my notable achievements includes designing a comprehensive Problem management system from scratch on a low code platform, enabling efficient and streamlined incident resolution processes. In addition to my technical capabilities, I have also taken on the role of Scrum Master for several projects related to ITSM. My proficiency in Agile methodologies and ITSM best practices allowed me to effectively lead teams, ensure timely project deliveries, and maintain a strong focus on customer satisfaction. Overall, my diverse skill set as an ITSM consultant, coupled with my hands-on experience in both BMC and ServiceNow ITSM, positions me as a valuable asset in driving successful IT service management initiatives and facilitating collaborative project development. Show less
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Equinix
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United States
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Internet Publishing
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700 & Above Employee
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Remedy Developer and BSA
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May 2019 - Mar 2021
Worked as ITSM develop to design process based on ITIL framework. Worked as ITSM develop to design process based on ITIL framework.
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BMC Software
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Associate Consultant
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Oct 2018 - May 2019
Worked for IKEA as Helix ITSM consultant. Worked on SMARTIT and DWP modules.
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Associate Consultant
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Feb 2017 - Oct 2018
Worked as a Associate Consultant on BMC Remedy Modules like BMC Helix ITSM, BAO, SmartIT, DWP, SRM and SLM.
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CGI
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Canada
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Information Technology & Services
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1 - 100 Employee
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Software Engineer
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Oct 2015 - Jan 2017
Worked on BMC Remedy Platform for Client - BELL CANADA.
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Associate Software Engineer
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Jul 2013 - Oct 2015
Works on BMC Remedy and HP Service center tools for Information technology service management.
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Ajatus Software
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Intern
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May 2012 - Jul 2012
As a Asp.Net Developer,Worked on a Live project & Developed a Web - based application in ASP.NET Platform using MS-SQL Database For State Level Bankers Committee (SLBC), Odisha presided by UCO Bank. As a Asp.Net Developer,Worked on a Live project & Developed a Web - based application in ASP.NET Platform using MS-SQL Database For State Level Bankers Committee (SLBC), Odisha presided by UCO Bank.
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Education
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National Institute of Technology Rourkela
Bachelor’s Degree, Computer Science -
Kendriya Vidyalaya
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Kendriya Vidyalaya
High School, Social Sciences, English, Hindi, Science and Maths