Experience

mySmilist

• India
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Sales Operations Manager

  • May 2022 - Present

  India Developed and implemented effective sales strategies, resulting in a 20% increase in revenue within the first year. Streamlined operations by implementing a new service management system, reducing costs by 15%. Led and coached a team of 10 sales representatives, resulting in a 30% increase in sales performance. Collaborated with cross-functional teams to ensure effective communication and coordination between sales, marketing, and production departments. Leads analysis and quality… Show more Developed and implemented effective sales strategies, resulting in a 20% increase in revenue within the first year. Streamlined operations by implementing a new service management system, reducing costs by 15%. Led and coached a team of 10 sales representatives, resulting in a 30% increase in sales performance. Collaborated with cross-functional teams to ensure effective communication and coordination between sales, marketing, and production departments. Leads analysis and quality control of sales team and service. Show less



BYJU'S

• India
• E-Learning Providers
• 700 & Above Employee

• Operations Associate

  • May 2019 - Nov 2020

  Bengaluru, Karnataka Streamlined financial processes by implementing automated systems, resulting in a 30% reduction in turnaround time for financial reports and improved overall accuracy. Led cross-functional teams to develop and implement cost-saving initiatives, resulting in annual savings. Have resolved many customer service problems and brought in the stuck payments due to some service issue.



Absolution

• Sales Team Lead

  • Jan 2018 - Nov 2018

  Bengaluru, Karnataka Led a high-performing direct sales team of 5 members, achieving 150% of quarterly sales targets through effective coaching and performance management. Developed and implemented strategic sales plans, resulting in a 20% increase in revenue within the first year. Collaborated with cross-functional teams to optimize sales processes and enhance customer experience, resulting in a 15% increase in customer satisfaction ratings. Conducted regular sales training sessions to improve product… Show more Led a high-performing direct sales team of 5 members, achieving 150% of quarterly sales targets through effective coaching and performance management. Developed and implemented strategic sales plans, resulting in a 20% increase in revenue within the first year. Collaborated with cross-functional teams to optimize sales processes and enhance customer experience, resulting in a 15% increase in customer satisfaction ratings. Conducted regular sales training sessions to improve product knowledge and sales techniques, leading to a 30% improvement in team members' sales performance. Show less



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Sep 2016 - Jan 2018

  Bengaluru, Karnataka, India Conducted in-depth market research and data analysis to identify key business opportunities and recommend strategic initiatives resulting in a 15% increase in revenue. Collaborated with cross-functional teams to gather and document business requirements, ensuring alignment between stakeholders and technology solutions. Developed comprehensive project plans and managed project timelines, milestones, and deliverables, resulting in successful on-time and within-budget project… Show more Conducted in-depth market research and data analysis to identify key business opportunities and recommend strategic initiatives resulting in a 15% increase in revenue. Collaborated with cross-functional teams to gather and document business requirements, ensuring alignment between stakeholders and technology solutions. Developed comprehensive project plans and managed project timelines, milestones, and deliverables, resulting in successful on-time and within-budget project completion. Facilitated workshops and meetings with stakeholders to elicit and prioritize business needs, driving process improvements and enhancing operational efficiency by 20%. Show less