AJ Silverman
Help Desk Engineer at VirtuWorks- Claim this Profile
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Topline Score
Bio
Credentials
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MCPS: Microsoft Certified Professional + Internet
MicrosoftJul, 2000- Nov, 2024 -
MCSE1: Windows NT 4.0
MicrosoftJul, 2000- Nov, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftOct, 1999- Nov, 2024
Experience
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Help Desk Engineer
Remote support for clients. Networking, desktop support, relocation, email support, and various other Help Desk tasks. Remote support for clients. Networking, desktop support, relocation, email support, and various other Help Desk tasks.
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Owner/Technician
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May 2012 - Jan 2014
Closed business and moved to Miami to be closer to family. Closed business and moved to Miami to be closer to family.
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Senior Technician
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May 2010 - May 2012
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Nerd Patrol
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Information Technology & Services
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1 - 100 Employee
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PC Technician
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Jul 2006 - Oct 2011
Good job with great people. Good job with great people.
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JH Technical Services, Inc.
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Field Engineer
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2000 - 2001
Install internet services for Time-Warner Cable. Assess install location, install network interface card (not widely provided by OEMs at the time), setup email accounts and instruct on usage, verify signal integrity, and was the only technician comfortable working on Macintosh PCs so I conducted nearly all Mac installs. Install internet services for Time-Warner Cable. Assess install location, install network interface card (not widely provided by OEMs at the time), setup email accounts and instruct on usage, verify signal integrity, and was the only technician comfortable working on Macintosh PCs so I conducted nearly all Mac installs.
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Education
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New Horizons Miami
MCSA 2012, CCNA/CCENT, Security+. and Network+, Computer Systems Networking and Telecommunications -
DeVry University
Bachelors, Multimedia Design & Development -
University of Cincinnati-Raymond Walters College
Computer and Information Sciences and Support Services, 3.2