District Manager

• Apr 2023 - Present

• Responsible for overseeing operations of 14-20 aquatic facilities. • Responsible for; client satisfaction, employee engagement, and brand reputation• Direct management of all facilities, employees, and Area Managers in designated districts. This includessupervision, discipline, mentoring and support• Mentor Area Managers during facility orientations and troubleshooting pump rooms.• Enforce chain of command as stated in all employee manuals• Ensure employees and Area Managers adhere to the American Red Cross policies and procedures• Responsible for monitoring the day-to-day maintenance of each pool in designated district.• Able to supervise 50+ employees• Ability to adapt and change priorities quickly Show less

Area Manager

• Jul 2022 - Present

Account management, communicate with clients on weekly basis, act as client relations representative to address any client problems, issues, and disagreements. Responsible for daily and weekly tally sheets, chemical logs, accident, incident reports and rescue reports. Responsible for communicating feedback to employeesResponsible for holding lifeguards to the standard of the American Red Cross certification, the Ohio revised code and Hastings Water Works standards and policies.Responsible for basic pool knowledgeAble to supervise 10-45 employeesManage 3-6 client facilities Ability to adapt and change priorities quickly Show less

Lifeguard

• May 2021 - Jul 2022