Experience

NTG Ebrex

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Customs Compliance Team Leader

  • Apr 2022 - Present

• Customs Technical Analyst

  • Oct 2021 - Apr 2022

• Customs Broker

  • Mar 2021 - Oct 2021


Webhelp
• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Customer Service Advisor

  • Nov 2020 - Mar 2021


Extra Aviation

• Staffing and Recruiting

• Customs Clearance Agent

  • Oct 2019 - Aug 2020

  Agency role - Assigned to the DHL Customs team. The role involved: - Ensuring that all appropriate documentation and information was present and compliant when submitting customs clearance declarations to HMRC, on behalf of customers importing goods into the UK. - Liaising with importers, shippers and freight forwarders, preparing accurate revenue calculations to be keyed for entry. - Dealing with admin responsibilities, handling physical preference certificates and processing these so that they were available for agents to clear the relevant shipments. - Handling bulk clearance, dealing primarily with high volumes of shipments for some of our larger, high-profile customers, to ensure full customer satisfaction. Show less


Teleperformance
• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee
• Customer Service Agent

  • Jun 2018 - Jun 2019
• Customer Service Agent

  • Aug 2016 - Aug 2017

  Worked as a customer-facing agent for a customer service campaign at Teleperformance Ashby. Worked as a customer-facing agent for a customer service campaign at Teleperformance Ashby.