Experience

Jewish Family Services of Western New York

• United States
• Individual and Family Services
• 1 - 100 Employee

• Housing Coordinator - Refugee Services

  • Dec 2021 - Present

• Job Developer- Refugee Services

  • Mar 2021 - Jan 2022

  -Conduct job search for clients as well as managed employer contact for job placement.-Assess soft skills of clients and administered work readiness training and job development to ensure vocational goals are reached.-Work on job placement activities with the refugee population through Matching Grant and RSSP (Refugee Social Services Program) programs.-Connect clients with appropriate services in order to ensure success and overall livelihood of clients.



The Arc Erie County New York

• United States
• Individual and Family Services
• 1 - 100 Employee

• Employment Specialist / Job Coach

  • Oct 2018 - Mar 2021

  -specialize in employment services for developmentally disabled individuals. (Work readiness, self advocacy, job development, and extended vocational services) -assist individuals with job applications, resume writing and building, interview preparation, work readiness and soft skills. -provide on-site vocational and job training services and support for working individuals. -building of relationships with employer and staff on site to ensure proper transition of individual to workplace environment. -weekly communication with supervisors regarding individual performance on site. -provide documentation regarding services for proper billing procedures. -involved in local high school work readiness after school and internship programs designed to introduce students to vocational career and work setting. -assists students in research of internship and guide students through process of pre employment paperwork and soft skill training.



Lt. Col. Matt Urban Human Services Center of WNY

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Housing First Case Manager

  • Dec 2019 - Feb 2020

  -Assisted homeless individuals in Housing First program with variety of services (housing, employment opportunity, application and service with Social Security Income and Supplemental Nutrition Assistance Program). -completed check ins on clients apartments and assisted with moving and cleaning team. -provides documentation regarding housing and services to ensure needs are being met for clients. -Assisted homeless individuals in Housing First program with variety of services (housing, employment opportunity, application and service with Social Security Income and Supplemental Nutrition Assistance Program). -completed check ins on clients apartments and assisted with moving and cleaning team. -provides documentation regarding housing and services to ensure needs are being met for clients.



Wegmans Food Markets

• United States
• Retail
• 700 & Above Employee

• Customer Service/ Baker

  • Oct 2010 - Mar 2019

  -Obtained extensive customer service training and experience on multiple areas of the store. -Developed strong relationships with supervisors and managers in various departments. -Acted as supervisor during manager absence to ensure all tasks are completed as required and to answer any questions my coworkers may have had. -Provided service to customer both proactively an as requested to maintain exceptional customer service standards. -Broke down loads and shipments multiple times a week in an efficient and timely manner. -Fully Trained and experienced with Pallet Jack and Walkie Reach vehicles.