Experience

OTESSA

• France
• Business Consulting and Services
• 1 - 100 Employee

• AIRPORT GROUND AGENT

  • May 2022 - Present

  Working at terminals 1, 2 and 3 of Charles De Gaulle Airport (CDG Roissy), I am responsible for: - welcoming, directing, informing and managing the flow of passengers from Air Canada, Air Tahiti, Air Austral and guide them to the baggage exit or to transfers; - directing Easyjet passengers to the check-in of their baggage or to the boarding gates for Speedy Boarding customers; - redirecting to the check-in counter or the company's application all passengers with cabin baggage… Show more Working at terminals 1, 2 and 3 of Charles De Gaulle Airport (CDG Roissy), I am responsible for: - welcoming, directing, informing and managing the flow of passengers from Air Canada, Air Tahiti, Air Austral and guide them to the baggage exit or to transfers; - directing Easyjet passengers to the check-in of their baggage or to the boarding gates for Speedy Boarding customers; - redirecting to the check-in counter or the company's application all passengers with cabin baggage that does not comply with the company's requirements so that they pay a supplement; - reminding passengers of the basic rules of safety and security as well as their preparation for going through the security check; - checking access cards on board. At the same time, I assisted travelers with a stopover in Canada by helping them complete their electronic travel authorization (eTA) so that they were in good standing. Show less Working at terminals 1, 2 and 3 of Charles De Gaulle Airport (CDG Roissy), I am responsible for: - welcoming, directing, informing and managing the flow of passengers from Air Canada, Air Tahiti, Air Austral and guide them to the baggage exit or to transfers; - directing Easyjet passengers to the check-in of their baggage or to the boarding gates for Speedy Boarding customers; - redirecting to the check-in counter or the company's application all passengers with cabin baggage… Show more Working at terminals 1, 2 and 3 of Charles De Gaulle Airport (CDG Roissy), I am responsible for: - welcoming, directing, informing and managing the flow of passengers from Air Canada, Air Tahiti, Air Austral and guide them to the baggage exit or to transfers; - directing Easyjet passengers to the check-in of their baggage or to the boarding gates for Speedy Boarding customers; - redirecting to the check-in counter or the company's application all passengers with cabin baggage that does not comply with the company's requirements so that they pay a supplement; - reminding passengers of the basic rules of safety and security as well as their preparation for going through the security check; - checking access cards on board. At the same time, I assisted travelers with a stopover in Canada by helping them complete their electronic travel authorization (eTA) so that they were in good standing. Show less



RATPgroup

• France
• Truck Transportation
• 700 & Above Employee

• RAILWAY RECEPTION AGENT

  • Oct 2021 - May 2022

  Listening to passengers, I was responsible for the regularity and safety of traffic on line 13 of the Paris metro. Listening to passengers, I was responsible for the regularity and safety of traffic on line 13 of the Paris metro.



OTESSA

• France
• Business Consulting and Services
• 1 - 100 Employee

• AIRPORT FLOW AGENT

  • Jun 2017 - Sep 2019

  Working at terminals 1, 2 and 3 in Charles De Gaulle airport (CDG Roissy), I was responsible for welcoming passengers when they got off the plane and checking them according to the basis of their passport (European or not). I continued the Disney shuttle business previously operated by Best & Go. Working at terminals 1, 2 and 3 in Charles De Gaulle airport (CDG Roissy), I was responsible for welcoming passengers when they got off the plane and checking them according to the basis of their passport (European or not). I continued the Disney shuttle business previously operated by Best & Go.



Best & Go

• Roissy CDG Airport

• DISNEY AND SUPER SHUTTLE AGENT

  • Apr 2015 - Mar 2017

  Working at terminals 1 and 2 of Charles De Gaulle Airport (CDG Roissy), I was in charge: - for the Super Shuttle service : using the list of customers sent the day before, I had to wait for each passenger at the terminal of his/her arrival, confirm his presence, accompany him and wait with him/her for his/her driver; - for Disney Shuttle service: I had to wait for the passengers who had booked with the bus company, inform them about the next coaches. Company taken over… Show more Working at terminals 1 and 2 of Charles De Gaulle Airport (CDG Roissy), I was in charge: - for the Super Shuttle service : using the list of customers sent the day before, I had to wait for each passenger at the terminal of his/her arrival, confirm his presence, accompany him and wait with him/her for his/her driver; - for Disney Shuttle service: I had to wait for the passengers who had booked with the bus company, inform them about the next coaches. Company taken over by OTESSA following the judicial liquidation of Best & GO. Show less Working at terminals 1 and 2 of Charles De Gaulle Airport (CDG Roissy), I was in charge: - for the Super Shuttle service : using the list of customers sent the day before, I had to wait for each passenger at the terminal of his/her arrival, confirm his presence, accompany him and wait with him/her for his/her driver; - for Disney Shuttle service: I had to wait for the passengers who had booked with the bus company, inform them about the next coaches. Company taken over… Show more Working at terminals 1 and 2 of Charles De Gaulle Airport (CDG Roissy), I was in charge: - for the Super Shuttle service : using the list of customers sent the day before, I had to wait for each passenger at the terminal of his/her arrival, confirm his presence, accompany him and wait with him/her for his/her driver; - for Disney Shuttle service: I had to wait for the passengers who had booked with the bus company, inform them about the next coaches. Company taken over by OTESSA following the judicial liquidation of Best & GO. Show less