Aiva Lace
Returns Specialist - Service and Technical Support at Canon Medical Systems Europe- Claim this Profile
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Latvian Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Experience
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Canon Medical Systems Europe
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Netherlands
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Medical Equipment Manufacturing
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700 & Above Employee
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Returns Specialist - Service and Technical Support
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Dec 2022 - Present
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Marlink
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Telecommunications
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400 - 500 Employee
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Logistics Coordinator
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Jul 2021 - Aug 2022
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Coca-Cola HBC
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Switzerland
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Food & Beverages
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700 & Above Employee
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Baltic Billing and Settlement Supervisor
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Apr 2015 - Dec 2019
Managing billing processing to accounting and settlement of shipments; budget planning; purchase requisition creation and purchase order processing; compliance with audit policies; setting KPIs for team; performance appraisal; developing teams knowledge and technical skills; innovation for growth; improve existing processes; new projects implementation; establishing partnerships; cooperation with internal/external customers; inspiring, engaging and leading team towards set targets
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Latvia & Estonia Billing Team Leader
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May 2014 - Mar 2015
Report about any issues with billed documents or unsettled shipments; ensure that documents issued and sales transactions are correct and timely processed; planning teams work schedule and vacations; following driver differences and driver cash payments and make clearing; establish KPI's for team; manage day to day activities
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Billing Supervisor
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Jan 2013 - Apr 2014
Track not settled shipments and investigate reasons; ensure that all billing documents are processed; independent and strong control over product's movement; follow driver differences and issue invoices; create, review and analyze reports; develop teams priorities and improve performance
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Route Settlement Supervisor
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Mar 2011 - Jan 2013
Ensure that all documents issued are processed by Route Settlement daily; track not settled shipments and investigate reasons; independent and strong control over product’s movement; follow driver differences; develop teams priorities, review and improve performance; participate in warehouse stock count
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Route Settlement Clerk
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Jan 2008 - Feb 2011
Perform daily processing of driver's delivery invoices and process correctly in system; register shipment’s overages and shortages; clarify driver loading differences; ensure that all documents are received; inform managers regarding not processed or missing documents; cooperate with customers; follow set priorities and develop performance
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Call Center Operator
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Dec 2006 - Jan 2008
Managing incoming customers calls; entering orders in system; printing invoices
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Project Manager
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Apr 2006 - Oct 2006
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Children's Clinical University Hospital (BKUS)
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Riga, Latvia
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Human Resources Officer
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Mar 2004 - Apr 2006
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Education
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College of Business Administration
Marketing and Business specialist