Aiva Lace

Returns Specialist - Service and Technical Support at Canon Medical Systems Europe
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Contact Information
us****@****om
(386) 825-5501
Location
The Hague, South Holland, Netherlands, NL
Languages
  • Latvian Native or bilingual proficiency
  • English Full professional proficiency

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Experience

    • Netherlands
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Returns Specialist - Service and Technical Support
      • Dec 2022 - Present

    • Telecommunications
    • 400 - 500 Employee
    • Logistics Coordinator
      • Jul 2021 - Aug 2022

    • Switzerland
    • Food & Beverages
    • 700 & Above Employee
    • Baltic Billing and Settlement Supervisor
      • Apr 2015 - Dec 2019

      Managing billing processing to accounting and settlement of shipments; budget planning; purchase requisition creation and purchase order processing; compliance with audit policies; setting KPIs for team; performance appraisal; developing teams knowledge and technical skills; innovation for growth; improve existing processes; new projects implementation; establishing partnerships; cooperation with internal/external customers; inspiring, engaging and leading team towards set targets

    • Latvia & Estonia Billing Team Leader
      • May 2014 - Mar 2015

      Report about any issues with billed documents or unsettled shipments; ensure that documents issued and sales transactions are correct and timely processed; planning teams work schedule and vacations; following driver differences and driver cash payments and make clearing; establish KPI's for team; manage day to day activities

    • Billing Supervisor
      • Jan 2013 - Apr 2014

      Track not settled shipments and investigate reasons; ensure that all billing documents are processed; independent and strong control over product's movement; follow driver differences and issue invoices; create, review and analyze reports; develop teams priorities and improve performance

    • Route Settlement Supervisor
      • Mar 2011 - Jan 2013

      Ensure that all documents issued are processed by Route Settlement daily; track not settled shipments and investigate reasons; independent and strong control over product’s movement; follow driver differences; develop teams priorities, review and improve performance; participate in warehouse stock count

    • Route Settlement Clerk
      • Jan 2008 - Feb 2011

      Perform daily processing of driver's delivery invoices and process correctly in system; register shipment’s overages and shortages; clarify driver loading differences; ensure that all documents are received; inform managers regarding not processed or missing documents; cooperate with customers; follow set priorities and develop performance

    • Call Center Operator
      • Dec 2006 - Jan 2008

      Managing incoming customers calls; entering orders in system; printing invoices

    • Project Manager
      • Apr 2006 - Oct 2006

    • Human Resources Officer
      • Mar 2004 - Apr 2006

Education

  • College of Business Administration
    Marketing and Business specialist
    2013 - 2015

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