Aitor T.

Digital Marketing Engineer at injixo
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES
Languages
  • Inglés Full professional proficiency
  • Catalán Native or bilingual proficiency
  • Italiano Limited working proficiency

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Credentials

  • Inbound Certification
    HubSpot
    Feb, 2019
    - Nov, 2024

Experience

  • InVision Group
    • Germany
    • Software Development
    • 100 - 200 Employee
    • Digital Marketing Engineer
      • Jan 2016 - Present

      At injixo we provide a Cloud Workforce Management solution for Contact Centers. We focus on innovation and offer our customers the best user experience possible. As a result we offer our customers a powerful and easy-to-use Cloud Workforce Management suite for forecasting, scheduling and intraday management. It helps them to do more business and create happier customers while lowering costs and reducing effort.Internally, we organize as a flat organization without multiple layers of management. This enables that we can offer a better and faster service to our customers. For further details please visit injixo Blog. Show less

    • WFM Expert
      • Jan 2014 - Dec 2015

      At injixo we provide a Cloud Workforce Management solution for Contact Centers. We focus on innovation and offer our customers the best user experience possible. As a result we offer our customers a powerful and easy-to-use Cloud Workforce Management suite for forecasting, scheduling and intraday management. It helps them to do more business and create happier customers while lowering costs and reducing effort.Internally, we organize as a flat organization without multiple layers of management. This enables that we can offer a better and faster service to our customers. For further details please visit injixo Blog. Show less

    • Senior Sales Engineer
      • Jan 2011 - Jan 2014

      Pre-Sales support for InVision Workforce Management and Injixo Cloud Services for international contact center prospects. RFP/RFI delivery. Business requirements analysis. Integration requirements (Avaya, Interactive Intelligence, Cisco, Genesys, …). Demonstrations and proof of concepts for prospects.- Pre-Sales activities.- Requirement analysis.- RFP/RFI.- ROI.- TCO.

    • Senior Application & Business Consultant
      • May 2007 - Dec 2010

      Project management and implementation for international projects involving InVision Workforce Management tool for contact center clients. Functional consulting. Pre-sales support. Integration with telephony systems (Avaya, Interactive Intelligence, Cisco, Genesys, …). Custom developments in Ruby and .NET.- Pre-Sales activities.- Project Management.- Project delivery.- Quality ensurance.- Customer assesment and design.

  • Visual Limes S.L.
    • Spain
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Consultant
      • Oct 2006 - May 2007

      Technical consultant for Struts MVC framework and Oracle databases in several projects: WEBCAIB, SIGAIN, Nexun Power Electronics, etc. Technical consultant for Struts MVC framework and Oracle databases in several projects: WEBCAIB, SIGAIN, Nexun Power Electronics, etc.

  • asociacion itaca
    • Spain
    • Information Services
    • 1 - 100 Employee
    • Web Application Designer/Developer
      • Feb 2005 - Sep 2005

      Design, development and implementation of a web application for the Hospital La Fe of Valencia (Spain). Design, development and implementation of a web application for the Hospital La Fe of Valencia (Spain).

Education

  • Alma Mater Studiorum - Università di Bologna
    2005 - 2006
  • Universidad Politécnica de Valencia
    Ingeniero Técnico Superior de Telecomunicaciones, Telemática
    1999 - 2006

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