Aishwarya Karanjkar

Associate Outbound and Inbound Product Manager at MyGuide By EdCast
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Contact Information
us****@****om
(386) 825-5501
Location
Indore, Madhya Pradesh, India, IN

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5.0

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David Lang

Creative and Resourceful; Aishwarya exceeded my expectations on a regular basis by delivering on projects across multiple capacities. As a content writer, Aishwarya had the responsibility of maintaining our end user documentation which she not only did well, but fully managed update projects when we released new software providing detailed updates and timelines. She collaborated with engineering on technical documentation and release notes, which is no small feat, painstakingly researching, chasing engineers, and learning about the capabilities which required documentation. As part of our customer success program, we launched a weekly feature spotlight initiative which Aishwarya led single handedly, selecting topics, building a program schedule, and building beautiful infographics. She even built a bulk distribution tool to help us expand our audience reach which she figured out how to do on her own. I would strongly recommend Aishwarya for any content, documentation, or product marketing role for which she is being considered.

Jennah Nguyen

Aishwarya and I worked together on multiple projects during my time at EdCast. Her attention to detail ability was unlike I’ve seen before and made an applause-worthy increase in our company’s growth level. She will be a valuable asset to any company!

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Associate Outbound and Inbound Product Manager
      • Dec 2021 - Present

    • United States
    • Software Development
    • 200 - 300 Employee
    • Customer Content Specialist
      • Jan 2019 - Dec 2021

      Specialization: Product Training Documentation | Technical Content Functional Expertise: SaaS | HCM | CRM | ITSM● Create instructional manuals, installation and configuration guides, support documentation and operational procedures● Create custom requirement and navigation documents on different SaaS platforms● Work with SMEs to gather information and document engineering processes and specifications for technical and non-technical audiences● Proofread and verify accuracy of documents on different levels● Assist the Design and Marketing teams by providing content for banners, presentations, demo videos, promotional flyers, brochures, templates, video scripts● Create Blogs and provide voice over for brand promotion and support videos

    • Content Writer
      • Jul 2017 - Dec 2018

      ● Created and edited courses for School, College, and Professional training ● Created brief navigation documents on different SaaS platforms● Created and published step-by-step manuals on HCM, CRM, ITSM software (Salesforce, Workday, ServiceNow, etc.)● Created training documents after each product release and business changes● Performed in-house manual testing and helped different development teams to improve product quality

    • France
    • Business Consulting and Services
    • Content Writer
      • Oct 2017 - Dec 2017

      ● Created Brand Story● Created Feasibility report ● Created Brand Story● Created Feasibility report

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Content Writer
      • Apr 2017 - Sep 2017

      ● Created website content for different sections● Worked on custom requirement documents ● Created website content for different sections● Worked on custom requirement documents

Education

  • Rajiv Gandhi Prodyogiki Vishwavidyalaya
    Engineer’s Degree, Computer Science
    2012 - 2016

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