Experience

Optimum Technology Transfer Ltd

• Operations Manager

  • Dec 2016 - Present

  Optimum is a specialist IT training consultancy that delivers highly effective end-user focused training in support of business transformation. We share our knowledge and experience to train and inspire people, building confidence and competence in users of new technology. Since 1998, we have provided bespoke end-user training programmes for various ERP, CRM and other enterprise business systems, including Microsoft Dynamics 365, SAP S/4HANA, Workday, NetSuite, Unit4 ERP, Oracle Cloud… Show more Optimum is a specialist IT training consultancy that delivers highly effective end-user focused training in support of business transformation. We share our knowledge and experience to train and inspire people, building confidence and competence in users of new technology. Since 1998, we have provided bespoke end-user training programmes for various ERP, CRM and other enterprise business systems, including Microsoft Dynamics 365, SAP S/4HANA, Workday, NetSuite, Unit4 ERP, Oracle Cloud ERP, IFS, and more. Our training programmes can include all or some of the following: training requirements analysis; UAT services; development and delivery of customised, role-based courses; administration and communication support; tailored documentation, such as quick cards and reference guides; eLearning and post-training support and reporting. We have partnered with over 750 clients across the globe including Kodak Alaris, Clear Channel, Save the Children, Dr. Martens, Assa Abloy, King’s College London, Associated British Foods (ABF), The Body Shop and Pandora.

• Client Engagement Manager

  • Jan 2014 - Dec 2016


Babcock Defence
• Training auditor

  • Dec 2009 - Dec 2013

Royal Bank of Scotland
• Banking
• 1 - 100 Employee
• Training Officer

  • Aug 2004 - Dec 2009