Aisha Alhajj

Customer Service Representative at TWYLA TECHNOLOGY
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Contact Information
Location
Doha, Qatar, QA

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5.0

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Only Bendol

Aisha is a dedicated person. I have seen her collective effort contributes to the team when we were working in Hayakm (e-commerce plantform in TBG). She can be an asset to any organization.

Naveed Ahmad

Aisha is nice and strong personality at work she work with me almost two year of tenure i found her experienced,Hard working,motivated towards his planned goals to achieve she have to do behavior

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Experience

    • Qatar
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2021 - Present

    • Qatar
    • Retail
    • 100 - 200 Employee
    • Content Writer Team Leader
      • Dec 2018 - Jan 2021

      • Expert in Listing for the products and creating the Categories• English and Arabic Translation and social media translation expert for displaying the promotion• Leading the team of content writer 7 people handling turnover of 1 million SKUs• Bundle offers creation expert and closely working with the photographer to display the best quality images as standard• Meeting the deadline from Business heads and category mangers for the price and stocks update and new Models launched• Making the Complete content for the website listings and sourcing the high-quality images • Making the bundle promotions for the website as per the promotion Received from the Category Manager • Expert in Creating the Website category and subcategories and Listings Formats for the website • Adding the Video to the Sku level in the website and give more clarity for the customers • Creating the Landing pages for the marketing and mapping the products inside it • Updating the stocks and prices on the website for the products and promotions items stocks • Leading the team for the content team inside and outside for the products • Expert in excel and magneto and shopify • Produce well-researched content for publication online • Organize writing schedules to complete drafts of content or finished projects within deadlines• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content• Communicate and cooperate with a writing team, including a content manager, editors, and web publishers

    • Saudi Arabia
    • Retail
    • 1 - 100 Employee
    • Web Content Manager
      • Apr 2016 - Mar 2019

    • Netherlands
    • Software Development
    • 1 - 100 Employee
    • Senior Content Writer
      • Jan 2016 - Oct 2017

      • Develop, write, and deliver persuasive copy for the website, email marketing campaigns, sales collateral, videos, and blogs• Build and manage an editorial calendar; coordinate with other content crafters to ensure standards• Measure impact and perform analysis to improve KPIs.• Include and optimize all content for SEO• Contribute to the localization of process and content to ensure consistency across regions• Review and implement process changes to drive operational excellence• Expert in Listing for the products and creating the Categories• English and Arabic Translation and social media translation expert for displaying the promotion• Leading the team of content writer 7 people handling turnover of 1 million SKUs• Bundle offers creation expert and closely working with the photographer to display the best quality images as standard• Meeting the deadline from Business heads and category mangers for the price and stocks update and new Models launched• Making the Complete content for the website listings and sourcing the high-quality images • Making the bundle promotions for the website as per the promotion Received from the Category Manager • Expert in Creating the Website category and subcategories and Listings Formats for the website • Adding the Video to the Sku level on the website and give more clarity for the customers • Creating the Landing pages for the marketing and mapping the products inside it • Updating the stocks and prices on the website for the products and promotions items stocks • Leading the team for the content team inside and outside for the products • Expert in excel and magneto and shopify • Produce well-researched content for publication online • Organize writing schedules to complete drafts of content or finished projects within deadlines

Education

  • Khawarizmi University Technology College
    Diploma of Education, English Language and Literature, General
    2009 - 2011

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