Aish Babel
Customer Success Consultant at HammerTech- Claim this Profile
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Topline Score
Bio
Satvika Gupta
Aish, who served as my direct manager for almost two years, was the best first manager I could have wished for. I improved from achieving my KRAs to grown personality as a result of her coaching and training. She made a special effort to promote a variety of opinions and perspectives, which strengthened our bonds with one another and our team as a whole. I wholeheartedly urge you to accept a job with Aish if you ever have the chance.
Ritesh Chawla
Aish is a courageous leader, and has been very supportive & someone who you can be trusted. Well read and knowledgeable person and with all her experience provides a lot of support and direction to her team and clients. Apart from being an avid technology buff she has this uncanny knack of livening up the atmosphere around her by her very sense of humour. She has the abilities to successfully lead an independent operation team. An example of rolled-sleeves attitude, with focus on the minutest details and unquestionable focus on the client satisfaction. Her detail oriented approach, hands-on delivery with her team has led to many successes at NPF. She is a good motivator and someone who's lived by leading for her colleagues & team members. She comes off great on communication with High clarity of thought. To sum it up Aish is a brilliant, committed and passionate individual. Great to have her around. Wish her a Good luck.
Satvika Gupta
Aish, who served as my direct manager for almost two years, was the best first manager I could have wished for. I improved from achieving my KRAs to grown personality as a result of her coaching and training. She made a special effort to promote a variety of opinions and perspectives, which strengthened our bonds with one another and our team as a whole. I wholeheartedly urge you to accept a job with Aish if you ever have the chance.
Ritesh Chawla
Aish is a courageous leader, and has been very supportive & someone who you can be trusted. Well read and knowledgeable person and with all her experience provides a lot of support and direction to her team and clients. Apart from being an avid technology buff she has this uncanny knack of livening up the atmosphere around her by her very sense of humour. She has the abilities to successfully lead an independent operation team. An example of rolled-sleeves attitude, with focus on the minutest details and unquestionable focus on the client satisfaction. Her detail oriented approach, hands-on delivery with her team has led to many successes at NPF. She is a good motivator and someone who's lived by leading for her colleagues & team members. She comes off great on communication with High clarity of thought. To sum it up Aish is a brilliant, committed and passionate individual. Great to have her around. Wish her a Good luck.
Satvika Gupta
Aish, who served as my direct manager for almost two years, was the best first manager I could have wished for. I improved from achieving my KRAs to grown personality as a result of her coaching and training. She made a special effort to promote a variety of opinions and perspectives, which strengthened our bonds with one another and our team as a whole. I wholeheartedly urge you to accept a job with Aish if you ever have the chance.
Ritesh Chawla
Aish is a courageous leader, and has been very supportive & someone who you can be trusted. Well read and knowledgeable person and with all her experience provides a lot of support and direction to her team and clients. Apart from being an avid technology buff she has this uncanny knack of livening up the atmosphere around her by her very sense of humour. She has the abilities to successfully lead an independent operation team. An example of rolled-sleeves attitude, with focus on the minutest details and unquestionable focus on the client satisfaction. Her detail oriented approach, hands-on delivery with her team has led to many successes at NPF. She is a good motivator and someone who's lived by leading for her colleagues & team members. She comes off great on communication with High clarity of thought. To sum it up Aish is a brilliant, committed and passionate individual. Great to have her around. Wish her a Good luck.
Satvika Gupta
Aish, who served as my direct manager for almost two years, was the best first manager I could have wished for. I improved from achieving my KRAs to grown personality as a result of her coaching and training. She made a special effort to promote a variety of opinions and perspectives, which strengthened our bonds with one another and our team as a whole. I wholeheartedly urge you to accept a job with Aish if you ever have the chance.
Ritesh Chawla
Aish is a courageous leader, and has been very supportive & someone who you can be trusted. Well read and knowledgeable person and with all her experience provides a lot of support and direction to her team and clients. Apart from being an avid technology buff she has this uncanny knack of livening up the atmosphere around her by her very sense of humour. She has the abilities to successfully lead an independent operation team. An example of rolled-sleeves attitude, with focus on the minutest details and unquestionable focus on the client satisfaction. Her detail oriented approach, hands-on delivery with her team has led to many successes at NPF. She is a good motivator and someone who's lived by leading for her colleagues & team members. She comes off great on communication with High clarity of thought. To sum it up Aish is a brilliant, committed and passionate individual. Great to have her around. Wish her a Good luck.
Credentials
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Automation Business Analysis - Concepts and Principles
UiPathJun, 2023- Nov, 2024 -
Entry Certificate in Business Analysis™
IIBAMay, 2023- Nov, 2024 -
Agile Foundations
LinkedInApr, 2023- Nov, 2024 -
Business Analysis and Process Management
CourseraApr, 2023- Nov, 2024 -
Strategic Business Analysis Essentials
LinkedInApr, 2023- Nov, 2024 -
Business Analysis Foundations
LinkedInMar, 2023- Nov, 2024 -
Business Analysis: Essential Tools and Techniques
LinkedInMar, 2023- Nov, 2024 -
Customer Success Management Fundamentals
LinkedInMar, 2023- Nov, 2024 -
Requirements Elicitation and Analysis
LinkedInMar, 2023- Nov, 2024 -
Inbound sales certified
HubSpotAug, 2020- Nov, 2024 -
Google Analytics
GoogleJul, 2020- Nov, 2024 -
Digital Sales Certification
GoogleFeb, 2019- Nov, 2024 -
Six sigma green belt
KPMGAug, 2017- Nov, 2024 -
Information Technology Training
The Institute of Chartered Accountants of IndiaAug, 2014- Nov, 2024
Experience
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HammerTech
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Australia
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Software Development
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1 - 100 Employee
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Customer Success Consultant
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Jul 2023 - Present
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Meritto (Formerly NoPaperForms)
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India
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IT Services and IT Consulting
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200 - 300 Employee
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Sr. Manager - Customer Success (Growth)
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Jan 2022 - Dec 2022
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Manager - Growth, UniApply
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Jul 2020 - Jan 2022
Building and Growing UniApply. UniApply is a market place for schools or a one stop solution for parents looking out for admissions of their child in school.1. Act as the voice of the customer internally; as the steward of the customer relationship work, coordinate cross functionally with Marketing, Sales and Product departments to ensure a consistent and strong customer message is embedded in processes.2. Own & drive timely execution of all growth initiatives.3. Identify and forecast expansion opportunities and partner with sales to successfully close such opportunities. 4. Planning and execution of all CRM campaigns (SMS, Emails, Whatsapp, popups etc.) incorporating a keen seen of user segmentation & affinity.5. Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction.6. Initiate, execute and oversee non-paid user acquisition efforts (SEO, organic, social, content). 7. Adapt quickly to product changes and limitations and communicate these strategically to stakeholders.8. Manage and Lead Growth team of 15 Growth Consultants and 4 Senior Support executives, enabling them to achieve/exceed their KRA/KPI & daily operations . Show less
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Product Consultant - Customer Success
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Jan 2019 - Jul 2020
Explored different Verticals like1. Product operations - Product Implementation in educational Institutes.2. Understand the admission Process and Working of Educational Institutes.3. Customer Success Manager for educational Institutes across different geographical locations in Country.
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Tata 1mg
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India
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Technology, Information and Internet
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700 & Above Employee
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Marketing Intern
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Apr 2018 - Jun 2018
Expansion of 1MG in 2nd tier city with BTL (Below The Line) marketing activities like events and tie-ups with multiple platforms. The research was also conducted to understand the response of the target group on Online Pharmacy. Expansion of 1MG in 2nd tier city with BTL (Below The Line) marketing activities like events and tie-ups with multiple platforms. The research was also conducted to understand the response of the target group on Online Pharmacy.
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JRD & associates
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Indore, Madhya Pradesh, India
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Article Assistant
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Feb 2016 - Jun 2017
•leading junior articles for delivering the services. •Maintaining daily report and deadlines for filling returns • Responsible for renewal of existing clients •Services were related to Income tax Audit , Income tax filling and VAT returns. • Worked on tools like Tally and MS excel •leading junior articles for delivering the services. •Maintaining daily report and deadlines for filling returns • Responsible for renewal of existing clients •Services were related to Income tax Audit , Income tax filling and VAT returns. • Worked on tools like Tally and MS excel
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N. Parik & co.
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Indore, Madhya Pradesh, India
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Article Assistant
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Feb 2015 - Jan 2016
•Interaction with the client to understand there requirement. •Defining the scope of work in consent with the management and client •Leading the project and delivering on the specified deadline •A project can involve services related to Accounting, Income tax Audit , Income tax filling and VAT returns. • Worked on tools like Tally and MS excel •Interaction with the client to understand there requirement. •Defining the scope of work in consent with the management and client •Leading the project and delivering on the specified deadline •A project can involve services related to Accounting, Income tax Audit , Income tax filling and VAT returns. • Worked on tools like Tally and MS excel
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Education
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2017 - 2019
BIRLA INSTITUTE OF MANAGEMENT TECHNOLOGY (BIMTECH)
PGDM, Marketing -
2013 - 2016
P.M.B. Gujarati Commerce College, Indore
Bachelor of Commerce - BCom -
2013 - 2016
The Institute of Chartered Accountants of India
Accounting technician course -
1999 - 2013
Shri gujarati samaj A.M.N.E.M school indore
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