Experience

MattsenKumar LLC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team lead HRBP

  • Nov 2021 - Present

• Senior Executive- Employee Relations (HR)

  • Nov 2021 - Dec 2022



NetConnectGlobal

• India
• IT Services and IT Consulting
• 700 & Above Employee

• HR operations

  • May 2018 - Sep 2021



Flipkart

• India
• Technology, Information and Internet
• 700 & Above Employee

• Senior Specialist

  • Jan 2015 - Jul 2017

  E-mail writing, Customer support, Resolving customer issues, Handling projects, Assisting new joiners/Level one staffs, Resolving escalation cases ,Coordinating with internal departments for resolution. E-mail writing, Customer support, Resolving customer issues, Handling projects, Assisting new joiners/Level one staffs, Resolving escalation cases ,Coordinating with internal departments for resolution.



Twelve77 Software Studios Private Limited

• Bangalore

• Training & Implementation ( Account Manager)

  • Mar 2014 - Dec 2014

  My primary responsibilities are Product Promotion ( Update customers about new features) Implementations ( Create new account for customers with feature configuration), Train clients on software, Support clients on software, All post sale support. These are the secondary responsibilities which i initiated handling. HR coordinator (Secondary responsibilities) Maintain employee files and ensure it is accurate, Maintain new hire, employee and absentee reports, Maintain all status report, Organizing interviews for short listed applicants, including arranging the interview date, room and interview programme. Complete pre – employee check for preferred candidates, Assisting with the smooth and short induction of new staff, Sending welcome mails and birthday wishes Show less