Experience

Volunteers of America of Illinois

• Vice President Program Operations

  • May 2019 - Present

  Vice President of Program Operations relating to Veteran Services

• Director, Veterans' Peer Support and Residential Services

  • Jun 2018 - May 2019

• Manager, Veterans' Support Services

  • Apr 2017 - Jun 2018

  Managed a Supportive Service for Veteran Families grant team of 8. Responsible for provided rapid rehousing and housing first solutions to Veterans experiencing literal homelessness and at imminent risk of housing loss in the Greater Chicago area.

• Lead Service Coordinator

  • Dec 2016 - Apr 2017

  Provides culturally competent, trauma informed case management services to households enrolled in the Supportive Services for Veteran Families program in order to foster housing and financial stability. Services include individualized service planning, housing location, employment assistance, financial literacy support, and connection to mental health and peer support services as well as social networks. Provides direct outreach to all community partners and administratively supports a team of 5 service coordinators to ensure all grant requirements are met.

• Service Coordinator

  • Dec 2015 - Dec 2016

  Provided outreach services and case management to the population of Veteran families experiencing extremely low income and/or homelessness living in the Chicago Metropolitan area and fostered meaningful relationships to create impacting and lasting change in Veteran households that become enrolled in the Supportive Service for Veteran Families program.