Experience

AER EMPIRE SDN BHD

• Call Centre/Credit Collection

  • Jul 2021 - Present

  Manage to track account that have outstanding payments -Locate and contact debtors to inquire of their payment status -Update account status and database regularly as well as alert debtors unwilling or unable to pay when necessary Email and post letter before action and email on post on hold letters and put those customers on hold in systems Negotiating repayment plans and ensure debts are paid within the time period given and in a timely manner Identify which customer are still delaying their outstanding then proceed to email them reminder letters so that they can pay within the period given Show less



Aziatex Global Sdn Bhd

• Sales And Marketing Intern

  • Jun 2020 - Sep 2020

  Attend queries from the prospect and the customers about the promo offered at the spa Booking appointment for the customers as well as update the appointment schedule Attend queries from the prospect and the customers about the promo offered at the spa Booking appointment for the customers as well as update the appointment schedule



Latina Boutique

• Austria
• Retail

• Sales Representative

  • Jan 2017 - May 2017

  Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction Understand customer needs and recommend appropriate solutions Greeted customers, helped locate merchandise and suggested suitable options Engaged customers in social conversations to create pleasant and easy shopping experience Worked to build relationships with customers and built potential for additional sales Displayed merchandise by arranging in appealing and orderly way to boost sales Networked within community to build successful relationships with new and long-term customers Show less