Aine Harmon

Clerical Officer at Kerry County Council
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Credentials

  • Microsoft Office Specialist: Word Associate (Word and Word 2019)
    Microsoft
    Sep, 2020
    - Nov, 2024

Experience

  • Kerry County Council
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Clerical Officer
      • May 2022 - Present

  • Department of Social Protection
    • Ireland
    • Government Administration
    • 700 & Above Employee
    • Clerical Officer
      • Feb 2022 - May 2022

  • Turus Nua
    • Tralee, County Kerry, Ireland
    • Employment Advisor
      • Oct 2020 - 2022

  • eir Ireland
    • Ireland
    • Telecommunications
    • 700 & Above Employee
    • Customer Care Executive
      • Sep 2020 - Oct 2020

  • Fexco
    • Ireland
    • Financial Services
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2015 - Aug 2018

      Job Title: Customer Service Representative Responsibilities: • Working in the call centre taking calls. • Handling bill queries and discrepancies. • Taking payments and setting up payment arrangements for over-due accounts. • Arranging appointments for fitting meters • Liaising with various departments to solve customer queries. • Handling Emergency calls. • Responding to customer emails. • Completing requests for new bills, draft Statements of accounts using Microsoft Excel as well as drafting letters requested by customers using Microsoft Word. • Working with letting agents to complete transfer of accounts for new tenants. • Making Outbound calls to customers to advise of current contracts expiring and to advise of new offers and contracts.

  • Penneys
    • United Kingdom
    • Retail
    • 200 - 300 Employee
    • Sales Assistant
      • May 2015 - Sep 2015

      Job Title: Sales Advisor Responsibilities: • Sales at the till and balancing the till and safe. • Taking deliveries and stocking shelves. • Carrying out key line checks. • Handling complaints. • Closing the store. • Store layout changes and promotions. • Filing sales reports Job Title: Sales Advisor Responsibilities: • Sales at the till and balancing the till and safe. • Taking deliveries and stocking shelves. • Carrying out key line checks. • Handling complaints. • Closing the store. • Store layout changes and promotions. • Filing sales reports

  • Halfords
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Apr 2007 - Sep 2014

      Job Title: Sales Advisor Responsibilities: • Handling customer complaints, queries and faulty goods. • Ordering parts and booking appointments. • Balancing the safe and tills. • Filing reports and delivery manifests. • Scheduling staff rota with manger • Training new staff members on store procedure Job Title: Sales Advisor Responsibilities: • Handling customer complaints, queries and faulty goods. • Ordering parts and booking appointments. • Balancing the safe and tills. • Filing reports and delivery manifests. • Scheduling staff rota with manger • Training new staff members on store procedure

Education

  • Pitman Training Centre, Tralee
    Accounts Diploma, Accounting and Finance
    2018 - 2019
  • Institute of Public Administration, Dublin
    Diploma, Public Management
    2013 - 2014
  • Institute of Technology, Tralee
    Bachelor's degree, Business Administration and Management, General
    2007 - 2012

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