Aimei Lam

Purchasing Assistant at HOO HING LIMITED
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Contact Information
Location
UK
Languages
  • Cantonese Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Young Lifesaver
    St John Ambulance
    Mar, 2005
    - Sep, 2024

Experience

    • Wholesale Food and Beverage
    • 1 - 100 Employee
    • Purchasing Assistant
      • Jul 2020 - Present

      Supporting Buyer in ad-hoc purchasing activities Raising Purchase Orders and planning delivery schedules Forecasting supply and demand to prevent overstocking and running out-of-stock Book in delivery / collection slot Resolve all delivery dispute invoice Other administration duties as required by management Worked with overseas buyers, suppliers and manufacturers daily across East Asia to check the delivery schedule of incoming containers to achieve agreed operational targets. • Provided daily support to Import manager with overseeing import declarations, checking customs compliance documents and escalate concerning UK Customs matters to ensure compliance with UK government laws. • Liaised with UK forwarders daily around customs clearance procedures to ensure timely clearances at ports to minimise delay charges. • Keep tracked invoices and remittances for sales contracts to ensure timely settlement.

    • United Kingdom
    • Retail Office Equipment
    • 1 - 100 Employee
    • Sales Admin Assistant/Cashier
      • Mar 2020 - Jun 2020

      Handling inbound (sales) calls and redirecting them, if needed Taking orders and responding to queries from customers Do “Goods received note” and “Posting” of purchase orders Price change and printing shelf labels Working closely with Buying/Sales Any other job when and as required by Management Team Dealing with customer complaints Serving customers at the tills and cash handling Office adhoc duties Processing e-commerce orders, picking and packing Handling inbound (sales) calls and redirecting them, if needed Taking orders and responding to queries from customers Do “Goods received note” and “Posting” of purchase orders Price change and printing shelf labels Working closely with Buying/Sales Any other job when and as required by Management Team Dealing with customer complaints Serving customers at the tills and cash handling Office adhoc duties Processing e-commerce orders, picking and packing

    • United Kingdom
    • Wholesale
    • Telesales & Marketing Advisor
      • Jan 2018 - Mar 2020

      Taking and inputting customer's orders onto the computer systemFilling in and filing customer collection claim formFiling customer payment collection formPhotocopying documentsAnswering customer's enquires and dealing with complaintsDiverting calls to the correct departmentInputting wholesale ordersUpdating prices and posting Purchase OrdersResearching and finding new customers

    • Telesales & Marketing Advisor
      • Jul 2014 - Jan 2018

      Taking and inputting customer's orders onto the computer systemFilling in and filing customer collection claim formFiling customer payment collection formPhotocopying documentsAnswering customer's enquires and dealing with complaintsDiverting calls to the correct department

    • Stock Controller & Accounts Assistant
      • Jan 2014 - Jul 2014

      Checking stock going out for deliveries from the warehouse Ensuring cleanliness of the warehouse Writing invoices to customers Checking off paid invoices Checking stock going out for deliveries from the warehouse Ensuring cleanliness of the warehouse Writing invoices to customers Checking off paid invoices

    • Sales Assistant
      • Jul 2013 - Aug 2013

      Stock date check Stock rotation Answering customer's enquires Stock replenishment Stock date check Stock rotation Answering customer's enquires Stock replenishment

    • Australia
    • Restaurants
    • Counter Assistant
      • Nov 2012 - Jan 2013

      Taking customer's orders over the phone and counter Using the till, handling cash Ensuring the cleanliness of the shop Taking customer's orders over the phone and counter Using the till, handling cash Ensuring the cleanliness of the shop

    • Customer Service Assistant
      • Aug 2012 - Sep 2012

      Telephone collection bookings Confirming online collection bookings Cleaning and price tagging furniture and electrical products Vacuuming the shop floor Filing documents Answering customer's enquiries Replenishing and displaying small electrical products Telephone collection bookings Confirming online collection bookings Cleaning and price tagging furniture and electrical products Vacuuming the shop floor Filing documents Answering customer's enquiries Replenishing and displaying small electrical products

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • Mar 2009 - Jun 2012

      Welcoming students. Setting up interview and waiting rooms. Campus and departmental tour guide. Physics experimental demonstrations. Supervising students on Summer School Programme Photocopying documents. Welcoming students. Setting up interview and waiting rooms. Campus and departmental tour guide. Physics experimental demonstrations. Supervising students on Summer School Programme Photocopying documents.

Education

  • International Open Academy
    TEFL Certificate
    2019 -
  • Seetec The Skills Place
    Level 1, City & Guilds Retail Knowledge
    2013 - 2013
  • Queen Mary University of London
    Bachelor's degree, Physics
    2008 - 2012
  • Queen Mary University of London
    Foundation degree, Physics
    2007 - 2008
  • St. Saviour's And St. Olave's Church Of England School
    A Level, Physics, Chemistry and Maths
    2004 - 2007
  • Aylwin Girls' School
    GCSEs, 5 grades B-C including Maths and English literature
    1999 - 2004

Community

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