Aimee Paiva(Watkins)
Account Manager at Wateridge Insurance Services, an Assured Partners Agency- Claim this Profile
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Bio
Credentials
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CISR
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P & C License
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Experience
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Wateridge Insurance Services, an Assured Partners Agency
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United States
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Insurance
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1 - 100 Employee
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Account Manager
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Nov 2019 - Present
Account Manager for a mid sized book of commercial business and environmental. Responsibilities include careful balancing of priorities between incoming calls and email requests for renewal information, certificates, endorsements, and daily servicing issues. Account Manager for a mid sized book of commercial business and environmental. Responsibilities include careful balancing of priorities between incoming calls and email requests for renewal information, certificates, endorsements, and daily servicing issues.
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IOA Insurance Services
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Sacramento, California Area
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Account Manager
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Jul 2010 - Nov 2019
Account Manager for a mid sized book of commercial business and environmental. Responsibilities include careful balancing of priorities between incoming calls and email requests for renewal information, certificates, endorsements, and daily servicing issues. Account Manager for a mid sized book of commercial business and environmental. Responsibilities include careful balancing of priorities between incoming calls and email requests for renewal information, certificates, endorsements, and daily servicing issues.
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Commercial Lines Underwriter
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Aug 2006 - Jan 2010
Assessed timely response for submitted insurance applications to determine correct placement based on risk classification and qualifications. Assessed timely response for submitted insurance applications to determine correct placement based on risk classification and qualifications.
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Customer Service Rep
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Apr 2000 - Aug 2006
•Administered policy cancellations, endorsements, and reinstatements. •Successfully provided customer assistance including solving policy problems, assessed client insurance needs, implemented solutions for small retail agents, and expedited billing inquires and claims. •Completed required documentation with direction from a more experienced underwriter. •Promoted quality customer service, maintained good relations with all contacts to develop a better understanding of insurance operations and increased knowledge of products and services. •Promoted cooperative working relations and an understanding of policies and objectives in contacts with other functional areas. •Maintained high ethical standards to avoid any conflict of interest Show less
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Education
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Sierra College
Associate of Arts (A.A.) -
National insurance alliance
CISR