Experience

EMIRATES FIRST BUSINESS SERVICES LLC

• United Arab Emirates
• Public Relations and Communications Services
• 1 - 100 Employee

• Administrative/Operations Officer

  • May 2019 - Present

   Coordinate office activities and operations to ensure efficiency and compliance with company policies  Supervise administrative staff and divide responsibilities to ensure the performance  Manage phone calls and correspondence, including emails, letters, and packages  Create and update records and databases with personnel, financial, and other data  Assist the Manager with operational issues  Provide excellent customer service and maintain relationships with clients  Assign work to the PROs  Work closely with the operations manager to oversee daily business operations  Implementing a system for organizing and tracking paperwork, resulting in improved efficiency and productivity  Developing a process for scheduling meetings and managing the company calendar, leading to better utilization of time and resources.  Assisting the onboarding and training of new employees, helping them quickly become productive team members.  Working with cross-functional teams to identify and resolve operational issues, resulting in improved customer satisfaction and business performance.  Assisting in a new marketing campaign, contributing to increased brand awareness and sales.  Monitoring and replenishing office supplies, ensuring that essential items such as stationery, equipment, and pantry supplies were adequately stocked.  Implementing an organized system for document storage and retrieval, including maintaining electronic and physical filing systems Entering client details in ZOHO CRM Show less



Asian Hybrid Seed Technologies, Inc.

• Warehouse In-Charge

  • Apr 2017 - Feb 2019

  Supervise the delivery of materials and supplies to district facilities on schedule or as requested, including emergency deliveries as needed Maintain inventory of supplies and coordinate the replacement and ordering of such Work closely with production to recommend quantities of supplies for purchase and exercise budget control over warehouse operations Maintain an up-to-date stock control system and plan future capacity requirements Produce regular reports and statistics on a daily, weekly, and monthly basis Motivate, organize, and encourage teamwork within the workforce to meet productivity targets Show less



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Associate

  • Apr 2016 - Mar 2017

  Obtain client information and determine eligibility by answering calls, interviewing clients, and verifying information Inform clients by explaining procedures, answering questions, and providing information Maintain communication equipment by reporting problems Maintain a positive and professional attitude towards customers at all times Ensure customer satisfaction and provide professional customer support through various channels, including responding to inquiries and resolving complaints Show less



Publix Supermarket 1204

• United States
• Retail Groceries
• 1 - 100 Employee

• Front Service Clerk

  • Mar 2015 - Jun 2015

  Provide excellent customer service and communicate effectively with co-workers and customers Bag customers' groceries and escort them to their vehicles while providing excellent customer service Improve customer service skills by communicating directly with customers Maintain efficiency, friendliness, and professionalism in customer service Provide excellent customer service through cashiering and bagging, and maintain cleanliness in the store Provide excellent customer service and communicate effectively with co-workers and customers Bag customers' groceries and escort them to their vehicles while providing excellent customer service Improve customer service skills by communicating directly with customers Maintain efficiency, friendliness, and professionalism in customer service Provide excellent customer service through cashiering and bagging, and maintain cleanliness in the store