Experience

MGB Insurance Brokers

• United Kingdom
• Insurance
• 1 - 100 Employee

• Senior Account Handler

  • Oct 2021 - Present

• PI Account Handler

  • Sep 2019 - Oct 2021

  • Broking: negotiating with underwriters to obtain the most suitable and viable policy working on behalf of the introducing broker and their clients, building enduring relationships with both the underwriter and the broker partner.• Problem solving: placing and re-structuring multiple layers within a PI policy, identifying appropriate solutions to enable Insurers to co-insure, finding replacement markets if one has withdrawn from writing the risk or certain class of business.• Analytical skills: reviewing client submissions including proposal forms, supplementary questionnaires and claims reports. Comparing quotations and policy wordings obtained from alternative markets in accordance to the Insured’s requirements.• Communication: providing a quality customer service to introducing brokers.• Attention to detail: preparing quotations, policy documentation and slips, and regularly inputting the company database with client information.• Numeracy: reviewing rate increases in accordance with turnover splits, auditing finance files and submitting management information.• Administration and general office duties: working within internal systems and compliance procedures. Show less



Erskine Murray Insurance Brokers

• United Kingdom
• Insurance
• 1 - 100 Employee

• Trainee PI Account Handler

  • Oct 2018 - Sep 2019

  Specialising in Professional Indemnity Insurance, I have developed the following skills: • Analytical skills: reviewing client submissions, including Proposal Forms, Claims/Circumstance Schedules and Construction Questionnaires. Comparing quotations from alternative Insurers, weighing out pros and cons between premium, conditions and policy wording as accordingly to the Insured’s needs and demands. • Communication: negotiating with Insurers and providing a quality customer service to Clients via email and over the phone. • Attention to detail: preparing quotations, confirmation schedules, verification certificates and policy documentation, and regularly updating the Company database with Client information. • Numeracy: Auditing finance files and submitting management information. • Administration and general office duties: working within internal systems and compliance procedures. • Recently commenced studying for the Charted Insurance Institute (CII) qualifications. Show less



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Trainee

  • Aug 2017 - Oct 2018

  Skills developed: • Customer service: taking reservations, handling customer enquiries, problem-solving and delivering cars to customers. • Sales: demonstrated resilience and ability to generate sales in order to increase revenue. • Logistics and Fleet Control: gaining the right number and type of vehicles into our fleet for customers’ specific needs and requirements, as well as handling the process of repairs. • Marketing: experience in managing body-shop accounts, and involvement in gaining new retail and corporate customers through the tailoring of services in order to meet their individual requirements. • Business management: the understanding of business basics including cost control, profits and growth, as well as the development of leadership and administrative skills. Show less