Experience

Kubat HealthCare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Experience Associate

  • Aug 2022 - Present



Aston Carter

• Staffing and Recruiting
• 700 & Above Employee

• Sleep Center Admin

  • Mar 2022 - Aug 2022



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Manager

  • Jan 2017 - Mar 2022



American Red Cross

• Service Agent 1

  • Jun 2016 - Jun 2016



AAA

• Consumer Services
• 700 & Above Employee

• Customer Advocate ERS

  • Nov 2015 - Jan 2016



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Travelers ISR

  • Mar 2015 - Oct 2015

  Assisting agents in providing quotes for auto and home insurance Assisting agents in providing quotes for auto and home insurance



Omaha Steaks

• United States
• Food and Beverage Manufacturing
• 500 - 600 Employee

• Inbound Agent

  • Nov 2014 - Dec 2014

  • Assisting customers who are calling to place orders over the phone • Obtaining form of payment for those orders • Answering any questions that customers have about the products and shipping and delivery • Assisting customers who are calling to place orders over the phone • Obtaining form of payment for those orders • Answering any questions that customers have about the products and shipping and delivery



PayFlex®

• United States
• Financial Services
• 100 - 200 Employee

• Customer Service Representative

  • Sep 2012 - Jun 2014

  • Assisting customers who are calling with questions about their Flex Spending Accounts and Health Savings Accounts • Assisting customers who are calling with questions about their Flex Spending Accounts and Health Savings Accounts



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• UK Authorizations/Merchant Customer Service Rep

  • Aug 2009 - Dec 2010

  Assisting merchants in obtaining authorizations for credit card transaction is the United Kingdon Assisting merchants in obtaining authorizations for credit card transaction is the United Kingdon



Creighton Medical Laboratories

• United States
• Hospitals and Health Care

• Medical Coder

  • Aug 2007 - Jun 2008

  • Assigns codes to laboratory requisitions • Adds patient information and assigns visit numbers to requisitions • Performs the necessary checks for medical necessity • Assigns codes to laboratory requisitions • Adds patient information and assigns visit numbers to requisitions • Performs the necessary checks for medical necessity