Experience

CHS Healthcare

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Scheme Manager

  • Nov 2022 - Present

• Care Liaison Advisor

  • Sep 2019 - Present

  • Sourcing short term and long-term care for patients within the hospital• Liaising directly with patients and families to discuss their care needs and preferences• Providing a timely service to enable patient flow throughout the system• Attend multidisciplinary meetings and provide regular updates on patient’s discharges• Network with local care providers to form solid working relationships• Database management ensuring records are accurate at all times• Identifying business opportunity to enable growth within the business• Use CHS network to facilitate complex out of area discharges• Liaison with system partners across Surrey & Sussex to support SASH IDT with discharges and patient flow• Teaching/education of system partners/ward staff/discharge coordinators to streamline self-funders and expedite discharges more effectively Show less



Clarendon Home Care

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Team Leader

  • Feb 2017 - Sep 2019

  • Scheduling carers weekly rotas • Approving annual leave and always ensuring sufficient staffing levels • Completing employee supervisions and appraisals • Follow sickness and return to work processes • Accepting, allocating and processing referrals for new packages of care • Liaising hospital discharges and ensuring these are done safely with the appropriate care in place • Talking to service users on a regular basis about their care and making changes when appropriate • Deal effectively with concerns and complaints • Work alongside a multidisciplinary team to safeguard service users • Help with the daily running of duty desk; answering phones, emails, booking GPs, re-ordering medication, organising district nurses/community matrons, general enquires • Identify recruitment current and future needs. Lead on interviews and selection process • Able to make decisions and facilitate difficult circumstances under pressure • Take part in the on-call rota independently and was the sole decision maker out of hours and being able to rationale my decisions. Show less



Kingston Hospital NHS Foundation Trust

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Nursing Assistant

  • Feb 2015 - Feb 2017

  • Assisting nurses with the delivery of care for patients ensuring it is person-centered at all times • Supporting patients with their personal and nutritional needs • Obtaining and monitoring vital signs and escalating deteriorating patients • Phlebotomy • Help to promote patients’ independence and assist them in their recovery • Working with a multi-disciplinary team to ensure safe and timely discharges • Working in the discharge lounge ensuring patients were safely discharged home and correct support in place Show less



Trinity Homecare

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Home Health Care Assistant

  • May 2014 - Jan 2015

  • Providing personal care and medication support to people in their own homes. Encouraging and promoting independence • Always ensuring a person-centred approach and encouraging service users to be involved in decisions about their care • Escalating concerns to management • Working with a multidisciplinary team • Ability to remain calm in difficult circumstances • Providing personal care and medication support to people in their own homes. Encouraging and promoting independence • Always ensuring a person-centred approach and encouraging service users to be involved in decisions about their care • Escalating concerns to management • Working with a multidisciplinary team • Ability to remain calm in difficult circumstances



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Coordinator

  • Jan 2012 - May 2014

  • Supporting the store management team across all product areas, back of house and running the store when needed • Demonstrating a hands-on approach by working alongside a large team to offer customers an outstanding service and achieve targets • Allocating staff rotas • Ensuring all areas of the store had efficient staffing levels to provide an excellent service • Visual merchandising and ensuring sales floor was well stocked and presented. • Dealing with complaints • Lead for staff training and recruitment for the store. Show less