Experience

Nona Lim

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Order Fulfillment Manager

  • May 2019 - Present

  San Francisco Bay Area  Receive and process sales orders through EDI and manual processes, including assessing inventory availability, allocation and order releases to 3PL warehouse. Manage EDI setup with SPS Commerce for new customers and maintenance on existing accounts. Process daily transactions including bringing new orders into Quickbooks, sending order acknowledgements, ASN’s and Invoices through EDI.  Manage 3PL warehouse including order priority/allocations; inventory discrepancies… Show more  Receive and process sales orders through EDI and manual processes, including assessing inventory availability, allocation and order releases to 3PL warehouse. Manage EDI setup with SPS Commerce for new customers and maintenance on existing accounts. Process daily transactions including bringing new orders into Quickbooks, sending order acknowledgements, ASN’s and Invoices through EDI.  Manage 3PL warehouse including order priority/allocations; inventory discrepancies, inbound/outbound shipment updates.  Supervise and execute monthly physical inventory at manufacturing and warehousing locations.  Prepare invoices, bill of ladings, etc.  Coordinate carriers for PO’s that need to be shipped for on time delivery.  Work closely with Planning Manager, Distribution Center and carriers to ensure shipments are made in line with customer expectations.  Responsible for new item setup with distributors, retailers, and 3rd party distribution center.  Key contact for customers, providing a high level of professional service and leading resolution of service issues.  Prioritize daily tasks and projects to meet department needs and deadlines  Identified and created key reporting to manage and improve service performance. Show less



think!

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Office Administrator

  • Oct 2018 - May 2019

  San Francisco Bay Area  Process expense reports for VP Supply Chain  Maintain office supplies and ordering with vendor. Manage vendor issues/concerns  Mail distribution and handle outgoing packages  CHEP website transfers between distribution center and stores  Special projects as assigned



think!

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Inventory Control Manager

  • Mar 2017 - Jul 2018

  San Francisco Bay Area  Manage the development and maintenance of all inventory control processes and procedures for all raw materials and finished goods across multiple locations  Created and managed daily cycle counts for multiple distribution centers and manufacturing locations. Maintaining a 99% accuracy for item/qty/location and 95% accuracy for item/lot/location/qty.  Supervise and execute monthly book to book inventory reconciliation for distribution centers (finished goods)  Supervise and… Show more  Manage the development and maintenance of all inventory control processes and procedures for all raw materials and finished goods across multiple locations  Created and managed daily cycle counts for multiple distribution centers and manufacturing locations. Maintaining a 99% accuracy for item/qty/location and 95% accuracy for item/lot/location/qty.  Supervise and execute monthly book to book inventory reconciliation for distribution centers (finished goods)  Supervise and execute monthly physical inventory at manufacturing locations (finished goods and raw materials)  Implement and report weekly, monthly, and year to date cycle count metrics and provide root cause analysis to drive process improvements  Process all inventory adjustments within ERP (SAP)  Manage short dated inventory and report to appropriate teams on disposition  Maintain item master data working with Master Data team; new sku creation, BOM setup and maintenance  Manage 1 direct report  Interact daily with all departments and levels of management Show less



Mighty Leaf Tea

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Master Data Manager

  • Jul 2015 - Mar 2017

  San Francisco Bay Area  Maintain item master data; new sku and UPC creation, BOM setup and maintenance, sku status updates  Working with Quality Dept to maintain item attributes including HS codes, country of origin, item dimensions, etc  Maintain GS1 Database – GS1 Canada and Edgenet Data Pools  Process inventory transfers between multiple warehouse locations  Work order and production data entry for retail and sample items  Research and process returns from both wholesale and retail customers… Show more  Maintain item master data; new sku and UPC creation, BOM setup and maintenance, sku status updates  Working with Quality Dept to maintain item attributes including HS codes, country of origin, item dimensions, etc  Maintain GS1 Database – GS1 Canada and Edgenet Data Pools  Process inventory transfers between multiple warehouse locations  Work order and production data entry for retail and sample items  Research and process returns from both wholesale and retail customers  Process purchase and transfer order receipts for all inventory, including raw materials and finished goods

• Inventory Control and Master Data Mana

  • Jan 2013 - Jul 2015

  San Francisco Bay Area  Manage the development and maintenance of all inventory control processes and procedures including daily cycle counts, inventory adjustments and stock transfers while supporting process improvements to enhance productivity in the warehouses.  Supervise annual physical inventory for domestic and international warehouse locations and ensure the integrity of the inventory count  Implement and report weekly, monthly and year to date cycle count metrics and provide root cause analysis to… Show more  Manage the development and maintenance of all inventory control processes and procedures including daily cycle counts, inventory adjustments and stock transfers while supporting process improvements to enhance productivity in the warehouses.  Supervise annual physical inventory for domestic and international warehouse locations and ensure the integrity of the inventory count  Implement and report weekly, monthly and year to date cycle count metrics and provide root cause analysis to drive process improvements  Manage inventory across multiple domestic and international warehouse locations  Maintain item master data; new sku creation, BOM creation, discontinuation of sku’s, maintain item attributes within system  Manage inventory close to expiration and work with planning and quality teams on disposition  Process all receiving, returns, item conversions in ERP system (SAGE – MAS 500).  Manage 2 direct reports  Interact daily with all departments and levels of management

• Operations Coordinator

  • Jul 2011 - Jan 2013

  San Francisco Bay Area  Receive all inbound materials into ERP from local and overseas vendors  Process inventory transfers between multiple warehouse locations  Work order and production data entry for retail and gift items  Research and process returns from both wholesale and retail customers  Reconcile inventory discrepancies and process adjustments when necessary  Collaborate with copacker on retail case production and transfers to onsite warehouse  Other duties as assigned



COYUCHI

• United States
• Retail
• 1 - 100 Employee

• Sales Operations Associate

  • May 2008 - Feb 2011

  San Francisco Bay Area  Manage inventory, reconcile product receipts with invoices from manufacturer  Communicate with manufacturer in India to track samples, importing and special orders  Provide customer service for wholesale, retail and hospitality accounts, and support sales and operations teams  Maintain sales report for weekly staff meeting comparing forecast sales to actual  Assist with bi-annual seasonal inventory, create SKU’s and update accounting software  Maintain price lists and… Show more  Manage inventory, reconcile product receipts with invoices from manufacturer  Communicate with manufacturer in India to track samples, importing and special orders  Provide customer service for wholesale, retail and hospitality accounts, and support sales and operations teams  Maintain sales report for weekly staff meeting comparing forecast sales to actual  Assist with bi-annual seasonal inventory, create SKU’s and update accounting software  Maintain price lists and communicate pricing changes to update website and retail outlets  Improve international shipping and delivery process for product  Serve on team to select new Enterprise Resource Planning (ERP) system and assist with planning and implementation of software Show less