Experience

ProMedica Senior Care

• Hospitals and Health Care
• 300 - 400 Employee

• Admissions Coordinator

  • Jul 2022 - Present

  • Oversees the in-patient and out-patient functions, bed assignments, and completion of preliminary paperwork ensuring compliance with applicable standards for entering patients. • Works with medical, nursing, and accounting staff to confirm all insurance benefits coverage meets the criteria for standard admission to include qualification of long-term services and supports. • Assists Human Resources with screening applicants for nursing staff, billing staff, and maintenance staff. • Completed Medicaid Long Term Supports and Services training for Medicaid Nursing Facility level of care assessments. • Partakes in daily meetings with all department heads to coordinate scheduled admissions, discharges, and care plan teams to ensure a smooth admission process. • Tracks discharged patients stays with local Hospitals and partners with nursing liaison to ensure bed holds or re admission possibilities when there is a change in health condition. • Assists admin efforts to verify vaccination status of all staff and patients are up to state requirements and is annually reported. • Contributes to Quality Assurance meetings to present trends of admission and discharges monthly. • Tracks google reviews to improve on sales opportunities to gain and build lasting relationship with hospital admissions and leads. Show less



VIVAGE

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Administrative Assistant

  • May 2021 - Aug 2022

  • Forward facing front desk administrator for 100 room senior care facility. I am responsible for the day-to-day management of all visitors, vendors, and medical access to our residents. • Facility scheduler for resident and staff activities and facility repairs. • Collaborates with Business Office Manager with monthly and annual budget forecasting, Accounts payable and department funds dispersal. • Provides one-on-one speech sessions to encourage resident language and communication skills and promote an elevated quality of life within the facility ‘neighborhoods’. • When needed, provide direct one-to-one safety and supervision of residents with elevated behaviors and memory disorders. • Administered and controlled the facilities Rapid COVID-19 Testing for all staff and visitors. • Schedule and screen department interviews and daily meetings for the Director of Nursing as well as Social Services. • Ensure upkeep and accuracy of HIPAA information as it is submitted to the facility. • Cross trained in the medical records department to assist with the uploading and verifying of medical records from outside vendors and health care personnel. • Recognize and identify signs of resident elopement to proactively deescalate flight seeking behavior. Partnering with Social Services to ensure the needs of the resident are met to reduce elopement attempts. Show less



Aurora Public Schools

• United States
• Higher Education
• 700 & Above Employee

• Education Paraprofessional

  • Sep 2020 - May 2021

  • Engagement in the Neurosequential Model in Education Pilot Program. • Supports school wide behavior incentive program. • Provide support as a substitute teacher when needed for grades K-5. • Engages in grade level PLCs alongside classroom teachers to analyze standards and plan instruction. • Develops and creates lesson plans supporting the instruction of multiple small student groups (virtually and in-person) with tiered Instruction in focusing on literacy virtually for grades K-5. • Build relationships with students across multiple grades to provide a more meaningful and productive educational experience. • Proctors state and federal standardized testing. • Manage a daily set classroom schedule to ensure all educational and physical needs are met. • Provides a positive, safe and nurturing environment to help facilitate each child’s physical, personal, academic, and emotional needs. Show less



Spirit Hospitality, LLC

• United States
• Hospitality
• 1 - 100 Employee

• Guest Service Representative

  • Feb 2016 - Sep 2020

  • Managed all front of the house and front desk activities. • Computed bills, collected payments, and made changes for guests. • Contacted housekeeping or maintenance staff when guests report problems. • Answered inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. • Reviewed accounts and charges with guests during the check-out process. • Prepared for basic food service. • Collected and deposited money into rooms accounts, disburse funds from cash accounts. Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Concierge

  • May 2018 - Jan 2019

  • Member of the College Internship Program. • Personal Concierge of Old Faithful Club. • Made reservations for patrons (dinner, spa treatments, or golf tee times ect..). • Provided information about Walt Disney World property and resort features. • Carried out guest requests and assist in searching for hard-to-find items or arranging for magical experiences. • Picked up and deliver items or run errands for guests. • Provided food and beverage services to guests. • Developed partnerships and collaborated efforts that go "the extra mile" for guests. • Provided guest service using Folios via LILO/Hotel Experience, Ala-Carte, My Disney Experience, and Cast System Applications. Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Merchandiser

  • Jun 2016 - Jan 2017

  • Member of the College Internship Program. • Operated store technology systems: Matra/POS • Explained products and prices and demonstrate use of products. • Focused on jewelry sales of Pandora jewelry and specialty watches. • Stock rooms, floors, carts or stands. • Provided engaging service to guests and children that promote and foster the magic of Walt Disney World. • Member of the College Internship Program. • Operated store technology systems: Matra/POS • Explained products and prices and demonstrate use of products. • Focused on jewelry sales of Pandora jewelry and specialty watches. • Stock rooms, floors, carts or stands. • Provided engaging service to guests and children that promote and foster the magic of Walt Disney World.