Experience

Franck Muller SEA
• Sales Executive

  • Mar 2023 - Present


Salvatore Ferragamo

• United States
• Retail
• 1 - 100 Employee

• Client Advisor

  • Mar 2022 - Feb 2023

  - Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. - Manage and drive sales by understanding client desires and creating a handcrafted experience for the client to achieve the best sales performance. - Provide excellent and specialized customer service by creating emotionally enriched relationships with clients. - Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. - Manage and drive sales by understanding client desires and creating a handcrafted experience for the client to achieve the best sales performance. - Provide excellent and specialized customer service by creating emotionally enriched relationships with clients.



PUMA Group

• Venezuela
• Telephone Call Centers
• 1 - 100 Employee

• Senior Sales Associate

  • Jan 2020 - Feb 2022

  - Has to ensure that all members understand the team’s objectives and work together to achieve it. - Constant monitoring by the manager helps to ensure that everyone is working towards the same goal.- Responsible for the day-to-day activities and give guidance for team members.- Handle and manage Visual Merchandise (VM) in store and report to VM manager.

• Sales Associate

  • Feb 2018 - Dec 2019

  - Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.- Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets- Responsible for accurately processing sales transactions at checkout, securely and quickly