Experience

Mill Valley Film Festival

• Entertainment
• 1 - 100 Employee

• Guest Services Manager

  • Aug 2023 - Present

• Outdoor Art Club Coordinator

  • Aug 2019 - Sep 2023

  The Outdoor Art Club Lounge Coordinator works with the Operations Manager and the Events Manager to manage overall planning and operations of the Festival’s hub located at the Outdoor Art Club (OAC) in Mill Valley California.



Sundance Institute

• United States
• Movies and Sound Recording
• 200 - 300 Employee

• Merchandise Manager

  • Jan 2020 - Feb 2020

  This was my fifth year as the Coordinator Headquarters Merchandise Store - Opened and closed busy merchandise store daily, received and counted inventory each day, placed inventory orders each day, set up merchandise displays and processed daily accounting paperwork. Trained and managed store volunteers to ensure we provided excellent customer service. This was my fifth year as the Coordinator Headquarters Merchandise Store - Opened and closed busy merchandise store daily, received and counted inventory each day, placed inventory orders each day, set up merchandise displays and processed daily accounting paperwork. Trained and managed store volunteers to ensure we provided excellent customer service.



Seattle International Film Festival

• United States
• Motion Pictures and Film
• 1 - 100 Employee

• Guest Relations Coordinator

  • Mar 2019 - Jun 2019

  Guest Relations Coordinator March - June 2017/2018/2019 Reported to the Guest Relations Manager. I was responsible for interviewing, securing, scheduling and overseeing all volunteers and interns working within this department. Job duties included: Coordinate screening, training, and scheduling of 60 volunteer drivers who transport festival guests to and from the airport, and to and from festival venues. Worked closely with the Guest Relations Assistant coordinating guest itineraries and welcome packets for invited guests. In conjunction with the Guest Relations Manager, hire all Guest Relations Interns to include fielding applications, conducting interviews, and scheduling. Work closely and collaboratively with volunteers and interns to troubleshoot as needed and to improve upon the department’s procedures for an outstanding guest experience. Coordinate and track all ground transportation arrangements for over 200 out of town guests. Oversee fleet of new cars on loan to the festival from a local sponsor dealership; responsible for all aspects of fleet coordination to include setting up insurance, car delivery and return, vehicle maintenance and parking Show less



Mill Valley Film Festival

• Entertainment
• 1 - 100 Employee

• Coordinator Outdoor Art Club

  • Aug 2018 - Oct 2018

  Worked with the Events Manager to manage overall planning and operations of the Festival’s hub located at the Outdoor Art Club in Mill Valley. Responsible for planning, design, and execution of Filmmaker lounge and additional venue spaces. Worked with the Events Manager to manage overall planning and operations of the Festival’s hub located at the Outdoor Art Club in Mill Valley. Responsible for planning, design, and execution of Filmmaker lounge and additional venue spaces.



Mill Valley Film Festival

• Entertainment
• 1 - 100 Employee

• Festival Lounge Assistant

  • Oct 2017 - Nov 2017

  In this position I supported two Festival Lounges. Job Duties included shopping for supplies, ordering food, picking up donated food items, assisting with volunteer sign in and supervision and maintaining the petty cash accounts for both lounges. In this position I supported two Festival Lounges. Job Duties included shopping for supplies, ordering food, picking up donated food items, assisting with volunteer sign in and supervision and maintaining the petty cash accounts for both lounges.



Seattle International Film Festival

• United States
• Motion Pictures and Film
• 1 - 100 Employee

• Guest Relations Assistant

  • May 2017 - Jun 2017

  Guest Relations Assistant May-June 2016/2017 - In this position I supported the Guest Relations Department reporting to the Guest Relations Coordinator and Guest Relations Manager. Prepared and e-mailed all welcome letters for invited guests. Prepared the itineraries for our guests. Compiled Guest Welcome packets. Updated guest files in Filemaker Pro database. Assisted with volunteer training. Scheduled volunteer drivers in Shiftboard. Addressed volunteer driver issues/ concerns. Assisted guests with questions and concerns. Show less



San Francisco International Film Festival

• San Francisco CA

• Transportation Assistant

  • Apr 2017 - May 2017

  Transportation Assistant April 2017 Supported the Transportation Coordinator scheduling the ground transportation for invited guests of the festival. Created drives for airport pickup and drop off as well as special screenings and events based on information provided by the guest relations team . Coordinated these drives with a team of staff drivers and a fleet of rental vehicles. Transportation Assistant April 2017 Supported the Transportation Coordinator scheduling the ground transportation for invited guests of the festival. Created drives for airport pickup and drop off as well as special screenings and events based on information provided by the guest relations team . Coordinated these drives with a team of staff drivers and a fleet of rental vehicles.



Mill Valley Film Festival

• Entertainment
• 1 - 100 Employee

• Line Manager

  • Oct 2016 - Nov 2016

  Theater Ops Line Manager October 2016 Managed outside lines in two and three house theaters. Organized lines for multiple types of passes. Communicated with Venue Manager and House Managers via radio to expedite loading and unloading of theaters. Provided customer service to patrons in line. Theater Ops Line Manager October 2016 Managed outside lines in two and three house theaters. Organized lines for multiple types of passes. Communicated with Venue Manager and House Managers via radio to expedite loading and unloading of theaters. Provided customer service to patrons in line.



Natures Health Shoppe

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service Mail Order Manager

  • Jun 2009 - Apr 2016

  Respond to customer inquiries over the phone, in-store, and online; maintain good customer relations and advise and recommend appropriate options. ▪ Update mail order site and keep data entry information current. Respond to customer inquiries over the phone, in-store, and online; maintain good customer relations and advise and recommend appropriate options. ▪ Update mail order site and keep data entry information current.



Lakes Community Association

• Secretary

  • Jan 2006 - Jan 2008



Rover Elementary School

• Teacher Association Fundraising Coordinator

  • Jan 1999 - Jan 2002

  Travel Experience ▪ Ireland , Mexico and Canada Travel Experience ▪ Ireland , Mexico and Canada



The Brook Group

• Project Coordinator

  • Aug 1992 - Aug 1998

  Proactively worked with project managers and supported all project administrative activities for the successful planning, tracking and reporting of essential information to ensure the success of company goals and objectives. ▪ Developed and maintained standardized filing and archiving of all projects and related materials. Proactively worked with project managers and supported all project administrative activities for the successful planning, tracking and reporting of essential information to ensure the success of company goals and objectives. ▪ Developed and maintained standardized filing and archiving of all projects and related materials.