Experience

Shore360 Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• CST Leader at FLOWERHUB

  • Apr 2019 - Present

  Email and chat support. Assist customers as they purchase online. Track & book deliveries. Email and chat support. Assist customers as they purchase online. Track & book deliveries.



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Senior Agent for Bell Canada

  • Jul 2016 - Apr 2019

  Assisting through phone calls - Inbound and Outbound. Billing and Accounts Receivable. Help customer understand their billing charges. Offer payment arrangements as well assist them with paying their dues. Assisting through phone calls - Inbound and Outbound. Billing and Accounts Receivable. Help customer understand their billing charges. Offer payment arrangements as well assist them with paying their dues.



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service and Sales Consultant for AT&T

  • Nov 2013 - Jan 2016

  Assisting through phone calls - Inbound and Outbound. Walking customers through the charges on their bills. Offer tailor-fit package based on their usage. Assisting through phone calls - Inbound and Outbound. Walking customers through the charges on their bills. Offer tailor-fit package based on their usage.