Experience

Elevar Salud

• Mexico
• Technology, Information and Internet
• 1 - 100 Employee

• Office Manager

  • Apr 2022 - Present



LifeScan

• Medical Equipment Manufacturing
• 700 & Above Employee

• Procurement & Facility Manager

  • Dec 2018 - Apr 2022

  •Responsible to lead the procurement process with annual budget of US$3.1MM •Managing all the facility activities for 250 m2 & 24 heads with 2 remotes offices in Monterrey & Guadalajara. •Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with Vendors for Marketing & Selling areas. •Developing constructive and cooperative working relationships with vendors and maintaining them over time in order to improve service delivery. •Successful enrollment technology process under LifeScan platform for 24 users, coordinating all the resources to achieve the targets. Show less



Johnson & Johnson

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Executive Coordinator

  • Jan 2018 - Dec 2018

  •Responsible to manage 7 business unit directors with a total staff of 120 heads. •Manage and maintain executives' schedules. •Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. •Make travel arrangements for executives through SAP Concur. •Managing financial accruals to align expenses vs budget. •Responsible to manage 7 business unit directors with a total staff of 120 heads. •Manage and maintain executives' schedules. •Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. •Make travel arrangements for executives through SAP Concur. •Managing financial accruals to align expenses vs budget.



Young & Rubicam

• United States
• Advertising Services
• 700 & Above Employee

• Executive Assistance CEO

  • Feb 2016 - Jan 2018

  •Responsible to coordinate all the efforts of 50 years business anniversary in the Chapultepec Castle, with 250 guests. •Manage and maintain executives' schedules. •Responsible to coordinate talk executive presentation, including material support. •Coordinate and direct office services of CEO including 3 executive VP’s. •Responsible to coordinate all the efforts of 50 years business anniversary in the Chapultepec Castle, with 250 guests. •Manage and maintain executives' schedules. •Responsible to coordinate talk executive presentation, including material support. •Coordinate and direct office services of CEO including 3 executive VP’s.



Wunderman

• Advertising Services
• 700 & Above Employee

• Executive Assistance CEO

  • Feb 2010 - Feb 2016

  •Manage and maintain executives' schedules of 3 executives VP’s & CEO. •Leading the annual business CEO convention for LATAM with 25 guests. •Responsible to arrange company events for 300 heads including 5 Advertising Agencies. •Coordinate customer business presentation for CEO & managing all the areas of the company. •Manage and maintain executives' schedules of 3 executives VP’s & CEO. •Leading the annual business CEO convention for LATAM with 25 guests. •Responsible to arrange company events for 300 heads including 5 Advertising Agencies. •Coordinate customer business presentation for CEO & managing all the areas of the company.



RISO, Inc.

• United States
• Retail Office Equipment
• 100 - 200 Employee

• Customer Services Team Leader

  • Jan 2007 - Jan 2010

  •Responsible to lead the customer relationship of 25 distributors across the country. •Managing keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. •Resolving & leading customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. •Developed customer tracking order system report to improve service delivery to the customer. •Responsible to lead the customer relationship of 25 distributors across the country. •Managing keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. •Resolving & leading customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. •Developed customer tracking order system report to improve service delivery to the customer.



MAGAZINE PUBLISHERS OF AMERICA

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Public Relationship Manager

  • Oct 2003 - Dec 2006

  •Identify main customers of magazine media industry and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan. •Develop and maintain the corporate image of the association to bring the fashion topics and top speaker in the media industry for the members of Mexican editorial association. •Managing special events, such as sponsorship, parties introducing new products, or other activities the firm supports, to gain public attention to improve the relationship in the editorial industry. Show less



Scientific American

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Public Relationship Manager

  • Aug 2002 - Sep 2003

  •Selling & Distribution across the country the Science & Technology with more than 157 in the international market. •Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources for the technology magazine. •Leading the launching the Mexican Science & Technology magazine for LATAM region. •Responsible to manage the magazine subscription for customers in order to improve the market penetration in the region. Show less