Experience

Boys & Girls Club of Atlantic City

• United States
• Non-profit Organizations
• 1 - 100 Employee

• COO Boys and Girls Club Atlantic City

  • Mar 2022 - Present



Atlantic Cape Community College

• United States
• Higher Education
• 400 - 500 Employee

• Director of EOF

  • Jan 2021 - Mar 2022



DeVry University

• United States
• Higher Education
• 700 & Above Employee

• Student Support Advisor

  • Feb 2017 - Jan 2021

  Oversee daily and primary activities to improve customer service, communication and timely resolution of complaints. Provides academic advising to students regarding their academic status. Areas of academic advisement include, but are not limited to program requirements, attendance issues, course withdrawal, withdrawal from school, and academic probation. Assist students during registration with course requirements and scheduling options. Track all academic documentation on a regular basis. Identify, contact and advise students on attendance according to policy to ensure absences, dismissals and reinstatements are accurately processed and recorded in a timely manner. Assist with graduation checklist and requirements.

• Student Support Advisor II

  • Feb 2017 - Jan 2021



Saint Peter's University

• United States
• Higher Education
• 500 - 600 Employee

• Student Account Specialist

  • Oct 2014 - Feb 2017

  Provides critical services to customers in the areas of student accounts, financial aid, students records and registration. Resolves issues promptly, efficiently and courteously while extending cura personalis to all internal and external customers. Excellent communication, negotiation and problem- solving skills. Process tuition payments and additional payments according to the policy of the institution. Evaluate program performance exceeding expectations. Provides critical services to customers in the areas of student accounts, financial aid, students records and registration. Resolves issues promptly, efficiently and courteously while extending cura personalis to all internal and external customers. Excellent communication, negotiation and problem- solving skills. Process tuition payments and additional payments according to the policy of the institution. Evaluate program performance exceeding expectations.



Victoria Secret

• 700 & Above Employee

• Lead Cashier

  • Aug 2012 - Sep 2016

  Greet and assist customers with a smile, answer any questions that customers have with full knowledge of the Victoria Secret product. Process payments according to company procedure, accurately calculate discounts and special offers, issue refunds and credits, ensure sufficient change is available, balance sales and receipts according to company procedure, maintain accurate records of transactions, issue receipts for payments received, provide answers to product and payment-related queries and process returns and exchanges. – 20+ hours weekly



City of Newark

• Government Administration
• 1 - 100 Employee

• Associate Director of Outreach

  • Jun 2008 - Jun 2012

  Program was designed to ensure that children were active and off the streets and offered youth summer employment. Responsibilities included working out in the field at the work sights checking the work areas, making sure each work area was safe and accessible, guaranteed that workers were paid for hours worked, interacted with youth employees to find resolutions when there was a problem with their attendance and work performance and pushed employees to continue to do a good job whose work performance was at or above performance level. Developed a professional relationship with the managers and site supervisor so that together we could offer the children a fun and productive work experience.