Experience

AS Hanzas Maiznica

• Latvia
• Food Production
• 1 - 100 Employee

• Customer Demand Manager

  • Jan 2022 - Present

  - Managing Telesales Department (Team lead, Salary calculation, Setting Telesales Goals, Overlooking of general process and results)-Budgeting- Involvement in various projects- Responsible for Local and Inter-company Production Forecasting - Full System Data Management (client registration, agreement management, pricing and assortment administration etc.)- Data Analysis- Assisting Key Account Managers - Ordering outsourced products

• Senior Customer Service Officer

  • Apr 2021 - Dec 2021

  - Managing Telesales Department (Salary calculation, Setting Telesales Goals, Overlooking of general process and results)- Involvement in various projects- Responsible for Local and Inter-company Production Forecasting - Full System Data Management (client registration, agreement management, pricing and assortment administration etc.)- Data Analysis- Assisting Key Account Managers - Ordering outsourced products

• Sales Support Specialist

  • Mar 2019 - Mar 2021

  - Responsible for Local and Inter-company Production Forecasting - Full System Data Management (client registration, agreement management, pricing and assortment administration etc.)- Data Analysis- Assisting Key Account Managers - Ordering outsourced products

• Customer Service Specialist

  • Jul 2018 - Mar 2019

  - Establishing Client Relationships- On-Call Customer servicing and order registration- Fulfillment of Distribution goals- Customer visits



Fantasy Park

• Entertainment Providers
• 1 - 100 Employee

• Waitress

  • Jun 2015 - Dec 2015

  - Quality Customer Servicing

• Animator/Administrator

  • Feb 2014 - Jul 2015

  - Organizing and Hosting Events for Kids - Application acceptance for Events- Responsible for kids playground