Aiden Ryan

Technical Director at Unitec IT Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE
Skills

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Credentials

  • Fortinet Network Security Expert Level 5: Certified Analyst
    Fortinet
    Jun, 2022
    - Nov, 2024
  • Continuity Technical Specialist II
    Datto, Inc.
  • Fortinet Network Security Expert Level 4: Certified Professional
    Fortinet
  • SCE
    StorageCraft Technology Corp.
  • VCP 5.5
    VMware
  • VCP 6
    VMware
  • VCP 6.5
    VMware

Experience

  • Unitec IT Solutions
    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Director
      • Mar 2010 - Present

      Management of the IT support desk along with project management and implementation of customers technology needs. Management of the IT support desk along with project management and implementation of customers technology needs.

  • HCS
    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Engineer
      • Jan 2001 - Mar 2010

      Onsite Repair, Maintenance & Installation of PCs and peripherals including printers, scanners, digital cameras, modems Network Administration, Installation & Support Server Installation & Maintenance Delivering IT solutions within agreed Service Level Agreements.Keeping customers up to date with recent virus information & removal tools.Network Installations, training and consultancyReporting line faults and issues to Eircom and Esat and following through to problem resolution Installations of Eircom & Esat Products -Analogue, ISDN, DSL Installation, maintenance & upgrades of PC's, peripherals and softwareCAT 5e cabling installation & testingProviding Tier 1 Support to Customers via phone & email.Software Supported: PC Operating Systems:Microsoft Windows '95, Microsoft Windows '98, Microsoft Windows NT 4, Microsoft Windows 2000, Microsoft Windows XP Professional,Vista Servers & LAN's: Microsoft NT Server, Microsoft Windows 2000 Server, Microsoft Windows Server 2003, 2008. Microsoft Exchange 5.5,2000, 2003,2007. Lotus Domino mail & client, Veritas Backup Exec, NT Backup, Backup Assist, SQL server. Windows Mobile and Blackberry.Desktop software: Microsoft Office 97, Microsoft Office 2000, Microsoft Office XP Professional, Microsoft Office2003 and 2007McAfee Anti Virus, Nod32, Symantec Norton Anti Virus, Sophos Anti VirusACT & Expd8, Sage. Internet - Email & WAN's:Cisco, Team Internet, Sonicwall VPN, Leased Lines, Fortinet

  • Dell, Raheen Industrial estate
    • Server Support
      • Jan 2000 - Jan 2001

      Server Build and maintenance Server Hardware and Software support Development of server technologies within a project managed team. Server Build and maintenance Server Hardware and Software support Development of server technologies within a project managed team.

  • Willamette Europe
    • Desktop Support
      • Jul 2000 - Dec 2000

      Network Systems Administration PC installation Monitored backups & Payroll AS400 - monitored connections & programs Helpdesk Support for Clonmel office & UK office Team Internet Firewall Support Network Systems Administration PC installation Monitored backups & Payroll AS400 - monitored connections & programs Helpdesk Support for Clonmel office & UK office Team Internet Firewall Support

Education

  • CTI Clonmel
    IT, Computer Architecture & Systems,•Computer Programming
    1992 - 1997

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