Experience

Brown Thomas Arnotts

• Ireland
• Retail
• 400 - 500 Employee

• Talent & Recruitment Support

  • Sep 2022 - Present



InMotion Entertainment Group, LLC

• United States
• Retail
• 200 - 300 Employee

• Supervisor

  • Jan 2022 - Sep 2022



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Team Lead

  • Feb 2018 - Jan 2022

  Working as a sales representative in Dixons Travel. This role allowed me to meet all requirements for the weekly tasks and the opportunity to learn about all new products that have been released into our markets;The latest Smart phones, laptops cameras etc. While educating myself on each product we sell the other store roles are in need off fulfillment.- Greeting and providing a premium service for all customers. -Meeting and achieving weekly KPI’s for both staff and store. -Providing customers with product knowledge and similar products.-Filling store with BS each hour to enable sales and margin to be achievable.-Preparing store for monthly visits. Ensuring the stores AOR are of full standard-Up and cross selling to ensure store and personal targets are reached.-Training staff on new products and ensuring everyone has the corrected knowledge.

• Team Lead

  • Feb 2018 - Jan 2022

  Working as a Team Lead in Dixons Travel has broadened my Horizon to grasp a deeper understanding of the management implemented in Dixon’s travel. My roles and responsibilities consist of:- Brief staff each morning on store figures. - Implementing new learning strategies to improve staff cross and up-selling - Reviewing store figures week and period, guiding staff to hit needed figures and KPI’s - Ensuring all paperwork is completed and compliant. - Preparing for store visits from head office. - Reviewing employees Financial charts for the week. - Overlook cash management - Key responsibility of opening and closing store



HUGO BOSS

• Germany
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Assistant

  • Sep 2017 - Feb 2018

  While working part-time in Hugo Boss Dublin airport my role included welcoming and greeting every customer into our store and selling premium clothing. After two months of receiving my position, my hard work and input to my roll was noticed and became a key holder to this store. Becoming key-holder to this store came with many responsibilities. -Consistent top seller for store. Maintained optimal KPI’s by using skills such as up- selling and cross-selling. -Awarded top salesperson weekly on numerous occasions as well as featuring in weekly bulletin regularly as top sales rep in area. -Duties included ensuring that targets were achieved through briefing staff each morning, setting out KPI goals and monitoring staff performances. -Other tasks included generating trade actions, productivity & targets reports. -Responsible for daily operations and liaising with management. -Key-holder responsible for opening and closure of store. -Responsible for cash handling and store banking, daily cash admin through excel -Managing deliveries using SAP and SOVIA.



Miss Selfridge

• United Kingdom
• Retail Apparel and Fashion
• 100 - 200 Employee

• Sales Assistant

  • Oct 2016 - Sep 2017

  While working as a weekend supervisor in Miss Selfridge. My roles and responsibilities consisted of: Roles and Responsibilities: -Reach and exceed daily and weekly sales targets. -Provide optimum customer experience by providing a high level of customer service always - KPI, sales reports, rosters, densities -Responsible for cash handling -Helping with the organizing and the opening off the new store in Henry street. -Ordering in the latest lines for the store - Filling and completing employees “Working Time Acts”.