Experience

Lentune

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Specialist

  • Oct 2021 - Present

• Sales Specialist

  • Jul 2020 - Oct 2021



iViis™ Limited

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst / Researcher (Fixed Term Project)

  • Mar 2020 - Apr 2020



SIGNAL ( South Island ICT Grad School )

• New Zealand
• IT Services and IT Consulting

• Postgraduate Student

  • Feb 2019 - Dec 2019

  I am taking the year out to study with the view to a move into the IT sector with a particular interest in digital/social media marketing. I am taking the year out to study with the view to a move into the IT sector with a particular interest in digital/social media marketing.



CerebralFix Limited

• New Zealand
• Computer Games
• 1 - 100 Employee

• Digital Marketing Student Internship

  • Sep 2019 - Nov 2019

  Investigating digital marketing strategies and social media presence and community. Investigating digital marketing strategies and social media presence and community.



Spark New Zealand

• New Zealand
• Telecommunications
• 700 & Above Employee

• Social Media Specialist

  • Apr 2009 - Sep 2018

  Telecommunications * Created social media content daily across Facebook and Twitter which maintained and enhanced the Spark brand and reputation. * Led social media channel resourcing to ensure that 90% of customers were responded to within an hour. * Established myself as a senior member and knowledge resource within the social media and digital services team. * I created and distributed the daily reports to the team and relevant managers outlining individual and team performance. Telecommunications * Created social media content daily across Facebook and Twitter which maintained and enhanced the Spark brand and reputation. * Led social media channel resourcing to ensure that 90% of customers were responded to within an hour. * Established myself as a senior member and knowledge resource within the social media and digital services team. * I created and distributed the daily reports to the team and relevant managers outlining individual and team performance.



Cogent Communications

• United States
• Telecommunications
• 700 & Above Employee

• Account Manager

  • Mar 2004 - Jan 2015

  Telecommunications (PABX Sales) * Achieved a national top 5 sales award (Samsung PBX) and won a trip to the Gold Coast * Achieved national top 10 sales award ( Panasonic PBX) and won a trip to Fiji. Telecommunications (PABX Sales) * Achieved a national top 5 sales award (Samsung PBX) and won a trip to the Gold Coast * Achieved national top 10 sales award ( Panasonic PBX) and won a trip to Fiji.



ServerWorks Ltd

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Sale Account Manager

  • Jan 2008 - Dec 2008

  Sale, installation and management of WiFi Hotspots * Increased by over 50% the hotspot units sold. * Significantly improved communication with customers and prospects. Sale, installation and management of WiFi Hotspots * Increased by over 50% the hotspot units sold. * Significantly improved communication with customers and prospects.



NZHL

• New Zealand
• Financial Services
• 100 - 200 Employee

• Independent Consultant

  • Feb 2005 - Dec 2007

  Financial / Home Loan Consultants * Grew my own commission only business through hundreds of successful sales of a unique home loan product. * Helped individuals and families throughout Christchurch to get ahead financially and become debt free faster. Financial / Home Loan Consultants * Grew my own commission only business through hundreds of successful sales of a unique home loan product. * Helped individuals and families throughout Christchurch to get ahead financially and become debt free faster.