Aidan Lorez Mascarina
Senior Maintenance Project Coordinator at Mynd- Claim this Profile
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Bio
Experience
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Mynd
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United States
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Real Estate
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300 - 400 Employee
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Senior Maintenance Project Coordinator
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Nov 2019 - Present
We take care of maintenance issues of the properties we manage. We operate 24/7 and I work during afterhours. I handle a team of rockstars who work independently and efficiently to provide service to our residents. We take care of maintenance issues of the properties we manage. We operate 24/7 and I work during afterhours. I handle a team of rockstars who work independently and efficiently to provide service to our residents.
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Virtual Assistant
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Aug 2017 - Nov 2019
I do a little bit of everything when it comes to Property Management. May it be Maintenance, Move-In Coordination, Lease creation, Accounting and showing. Tools mainly used are Podio and Appfolio. I do a little bit of everything when it comes to Property Management. May it be Maintenance, Move-In Coordination, Lease creation, Accounting and showing. Tools mainly used are Podio and Appfolio.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Jan 2016 - Jun 2017
We pretty much do everything for the customers. We provide detailed explanation on the customer's bill and if there are any disputes we process credits. We also provide basic troubleshooting steps when the customer's device seemed not to work. Upselling is also part of our job since we need to gauge the needs of the customer.
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Jan 2015 - Jan 2016
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Covergys Philippines
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Quezon City
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Technical Support Representative
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Jun 2013 - Feb 2014
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Aegis PeopleSupport Philippines Inc.
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Makati City
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Customer Service Representative
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Oct 2009 - Jul 2013
We cater credit card applications for JP Morgan Chase We cater credit card applications for JP Morgan Chase
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Technical Support Representative
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May 2008 - Jul 2009
As a Technical Support Representative, we troubleshoot IPTV, VoIP and internet connection of the customers. We also provide an explanation about their bills. As a Technical Support Representative, we troubleshoot IPTV, VoIP and internet connection of the customers. We also provide an explanation about their bills.
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Education
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St. Joseph's College of Quezon City
Bachelor’s Degree, Mass Communication/Media Studies