Experience

BBIT

• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support Enginner

  • Jul 2019 - Present

  Working at a managed IT solutions company supporting clients around Nottinghamshire and Derbyshire. Projects ranging from everyday IT support ensuring technical resource is available, addressing issues rapidly to prevent/reduce downtime; to configuring and optimising existing IT infrastructure and adapting optimally as clients require. Provide invaluable service integration and management information about suppliers and resources. Working at a managed IT solutions company supporting clients around Nottinghamshire and Derbyshire. Projects ranging from everyday IT support ensuring technical resource is available, addressing issues rapidly to prevent/reduce downtime; to configuring and optimising existing IT infrastructure and adapting optimally as clients require. Provide invaluable service integration and management information about suppliers and resources.



Aspin

• Huthwaite, England, United Kingdom

• IT Manager

  • Sep 2015 - Jul 2019

  Provided onsite/remote support for 8 sites and manged a team of 3 IT support engineers, including hiring, personal performance management and career development. Redesigned the IT infrastructure to streamline the security, data and backups and virtualised the existing servers and migrated the email to Office 365. Reduced operating costs and modernised the IT environment for the company. Provided onsite/remote support for 8 sites and manged a team of 3 IT support engineers, including hiring, personal performance management and career development. Redesigned the IT infrastructure to streamline the security, data and backups and virtualised the existing servers and migrated the email to Office 365. Reduced operating costs and modernised the IT environment for the company.



Littlefish

• United Kingdom
• IT Services and IT Consulting
• 300 - 400 Employee

• Field Engineer

  • Mar 2012 - Sep 2015

  Working independently and in collaboration with senior infrastructure engineers to resolve customer technical issues for clients. Thoroughly enjoyed the challanges and worked with other support engineers, helped train employees, identify, analyse and repair product failures and order and repair parts as needed. Working independently and in collaboration with senior infrastructure engineers to resolve customer technical issues for clients. Thoroughly enjoyed the challanges and worked with other support engineers, helped train employees, identify, analyse and repair product failures and order and repair parts as needed.