Aida Habibipoor
student research assistat at Kiel University- Claim this Profile
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Bio
Jahir Raihan
Aida Habibipor is working in my team for last two years as Business Configuration Engineer for MTN Irancell. She is mainly responsible for design and implement all type of Tariff Configuration based on Marketing requirements. In those two years, I've seen her not only excel at the core elements of her regular job, but also learn other tasks that extend well beyond the scope of her role, like new solution design, other member’s incident/issue handling and even championing our team's internal communications. Aida has grown her job skills very quickly and her willingness to learn and take on these new responsibilities is something to be desired in any professional. This rare mix of productivity and ambition sets a great example for the rest of the team and explains why everyone loves working with Aida. I feel really privileged to have a team member like Aida and I wish her every success in her career.
Jahir Raihan
Aida Habibipor is working in my team for last two years as Business Configuration Engineer for MTN Irancell. She is mainly responsible for design and implement all type of Tariff Configuration based on Marketing requirements. In those two years, I've seen her not only excel at the core elements of her regular job, but also learn other tasks that extend well beyond the scope of her role, like new solution design, other member’s incident/issue handling and even championing our team's internal communications. Aida has grown her job skills very quickly and her willingness to learn and take on these new responsibilities is something to be desired in any professional. This rare mix of productivity and ambition sets a great example for the rest of the team and explains why everyone loves working with Aida. I feel really privileged to have a team member like Aida and I wish her every success in her career.
Jahir Raihan
Aida Habibipor is working in my team for last two years as Business Configuration Engineer for MTN Irancell. She is mainly responsible for design and implement all type of Tariff Configuration based on Marketing requirements. In those two years, I've seen her not only excel at the core elements of her regular job, but also learn other tasks that extend well beyond the scope of her role, like new solution design, other member’s incident/issue handling and even championing our team's internal communications. Aida has grown her job skills very quickly and her willingness to learn and take on these new responsibilities is something to be desired in any professional. This rare mix of productivity and ambition sets a great example for the rest of the team and explains why everyone loves working with Aida. I feel really privileged to have a team member like Aida and I wish her every success in her career.
Jahir Raihan
Aida Habibipor is working in my team for last two years as Business Configuration Engineer for MTN Irancell. She is mainly responsible for design and implement all type of Tariff Configuration based on Marketing requirements. In those two years, I've seen her not only excel at the core elements of her regular job, but also learn other tasks that extend well beyond the scope of her role, like new solution design, other member’s incident/issue handling and even championing our team's internal communications. Aida has grown her job skills very quickly and her willingness to learn and take on these new responsibilities is something to be desired in any professional. This rare mix of productivity and ambition sets a great example for the rest of the team and explains why everyone loves working with Aida. I feel really privileged to have a team member like Aida and I wish her every success in her career.
Credentials
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Smart Device & Mobile Emerging Technologies
CourseraSep, 2021- Oct, 2024 -
Getting Started with AWS Machine Learning
CourseraDec, 2020- Oct, 2024
Experience
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Kiel University
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Germany
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Research Services
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700 & Above Employee
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student research assistat
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Mar 2023 - Present
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MTN
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South Africa
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Telecommunications
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700 & Above Employee
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Business configuration engineer
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Dec 2019 - Oct 2022
-Main responsibility is to support ITS team to implement and design new Marketing campaigns , promotions and other business requirements by using Ericsson tariff implementation tools (SDP SMA/RMA and AIR RMA). -Cooperate with other teams like Marketing, Operation, Core and Customer Relation to make sure about end-to-end working operation of customer campaigns and products.-Support ITS project team in Tariff related configuration to deliver projects and other required solutions for clients.-Offer Management, PAM, TDF and other CS5 feature testing and configuration.-Working on business or configuration related customer complaints, troubleshooting and problem solving in the agreed SLAs.-Highlight wrong tariff configurations which may lead to Revenue loss and propose dynamic solutions.-Provide solutions for optimizing tariff tree size. Show less
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charging system 1st level operation engineer
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Nov 2018 - Dec 2019
• Monitoring and Troubleshooting All Ericsson Intelligent Network (IN) services and platforms (SDP, AIR, CCN, OCC , VS and Ema.)• Performing coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels• Identifying events as quickly as possible to minimize the adverse impact on customers• Supporting Event/Incident management, legal request execution, billing operations, and assurance support activities• Handled Tickets (Tasks & Incidents) raised from the Customer Service Desk or Customer Care or other areas• Addressing an issue or bug in the system to the respective team in order to resolve the case in a short matter of time and within its SLA• Follow up on technical cases including proper escalation and management of the case until case closure• Making sure that all KPIs are under control and are aligned with the expectations• Generating reports towards internal or external stakeholders Show less
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Ericsson
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Sweden
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Telecommunications
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700 & Above Employee
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Charging System 1st level operation engineer (Internship)
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May 2018 - Nov 2018
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BARAN Communication Center (BaranCC)
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Iran
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Expert
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Sep 2017 - May 2018
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Education
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2022 -
Kiel University
Master's degree, Electrical and Information Engineering -
2013 - 2018
Imam Khomeini International University
Bachelor's degree, Electrical Engineering
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