Experience

Ontario College of Social Workers and Social Service Workers

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Social Service Worker

  • 2021 - Present

  Membership Membership



University Health Network

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Registration Clerk

  • Apr 2021 - Jul 2021

  • Obtained new patient information, prepared new records, and updated existing patient information using Ministry of Health’s electronic medical record system and COVAX systems. • Assisted patients with any problems they may have had during the registration process. • Successfully deescalated conflicts including client complaints, mediation, support, and guidance for clients. • Maintained a high level of confidentiality while working with data. • Followed and maintained safety protocols as required by the Ministry of Health and responded to emergency situations by following the University Health Network protocol. Show less



Matthew House Toronto

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Operations Assistant

  • Jul 2018 - 2021

  • Updated Operational Guidelines and procedures such as Health and Safety Policy, Procurement plans. • Assisted Operations Manager with day-to-day administrative duties, managing all refugee homes, developed electronic and physical filing system, and assisted with updating contractors’ data base. • Compiled and entered data, and prepared statistical reports using various computer systems. • Researched and recommended cost saving alternatives for various office administration and operations. • Participated on internal committees to enhance client service and house operations Show less



Liberty Entertainment Group

• Canada
• Entertainment Providers
• 1 - 100 Employee

• Cafe Attendant/Server

  • May 2016 - Jul 2016



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Mar 2015 - Oct 2015



Shoppers Drug Mart

• Canada
• Retail
• 700 & Above Employee

• Cashier

  • 2013 - 2014