Experience

Ramada Almaty Hotel

• Kazakhstan
• Hospitality
• 1 - 100 Employee

• HR Director

  • Aug 2015 - Present

  - Oversee the operation and administration of the HR function within the property; - Ensure compliance regarding all practices:selection processes, recordkeeping, employment compliance & reporting, legal aspects; - Implement and drive key HR processes including: performance management system, recruitment, carrer development, recognition program; - Coaching, design, implement and providing trainings; - Provide support to team members and managers on all aspects of the human resources function Show less



InterContinental Hotels Group (IHG®)

• India
• Retail
• 1 - 100 Employee

• Training & Recruitment Manager

  • Mar 2012 - Aug 2015

  • Carrying out individual and group trainings for hotel personnel; • Coordination of work of departments of detection of need for area of training and personnel development; • Organization and administration of language courses for hotel employees; • Organization and carrying out orientation (induction) trainings for new employees; • Organization of external training seminars; • Drawing up contracts for training and professional development; • Maintaining statistics on personnel training; • Established connections with educational institutions and employment services, contacts with the enterprises of a similar profile, informing of workers in the enterprise about available vacancies; • Carrying out interview with leaving employees; • Placement of announcements on vacancies in mass media • Conducting competency based interview Show less



“Petrodata Kazakhstan” JSC (National Databank on oil and gas)

• Human Resources Manager

  • Aug 2009 - Aug 2011

  • Recruitment, selection of personnel on the basis of an estimation of their qualification, personal and business qualities; • Organisation of personnel appraisal; • Human Resources documentation; • Issuing orders (hiring, resignation, vacation, business trip, etc.); • Employee attendance report; • Vacation plan; • Employee data base; • Preparation of HR reports; • Development of Policies & Procedures of the company; • Maintaining of employees personal files; • Organisation, control and coordination of employee medical insurance; • Organisation, control and coordination of employee lunches; • Organisation of employee social activities; • Organisation of employee trainings according to training needs Show less



Holiday Inn Almaty Hotel

• Human Resources Manager

  • May 2007 - Jul 2009

  • recruiting and staffing; • employee orientation, development, and training; • policy development and documentation; • employee relations; • company employee communication; • employee safety, welfare, wellness and health; • charitable giving; and • employee facilities • recruiting and staffing; • employee orientation, development, and training; • policy development and documentation; • employee relations; • company employee communication; • employee safety, welfare, wellness and health; • charitable giving; and • employee facilities



Hyatt Regency Almaty Rahat Palace Hotel

• • Oct 2004 - Apr 2007

  • Facilitated all general trainings according to Hyatt International standards.Training courses facilitated:• Service Excellence I, II, III, IV modules• Professional Telephone Skills• Advanced Telephone Skills• Performance Development• Hyatt on Skills• Leadership Series:Balanced Approach to ManagingTime & Task ManagementHow to Conduct MeetingsBasic Communication Techniques• Selection Interviewing• Hyatt on Group Skills• Coaching Skills• HMM e-Learning:Giving & Receiving FeedbackBecoming a Manager Show less

• • Aug 2003 - Oct 2004

  Assisted HR Director in smooth and efficient running of the Human Resources Division.• Responsible for co-ordinating and monitoring the activities of the Human Resources Division.• Overseeing the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.• Assisted in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.• Encouraged employees to maintain good relationships with their colleagues and all other departments.• Undertook duties of the Duty Manager as dictated by the Hotel's Duty Managers Roster. Show less

• • Jun 2002 - Aug 2003

  Coordinated the Performance Appraisal system and Exit Interview Form.• Coordinated placement and follow-up of all recruitment advertisements.• Maintained and up-dated the Employee Statistic list• Co-ordinated and monitored the activities of the Human Resources Division.• Co-ordinated issuing Kazakh Visas for foreigners.

• • Oct 2000 - Jun 2002

  Assisted the Director of Human Resources in the smooth and efficient running of the HumanResources Department, ensuring that all the policies and procedures outlined in the DepartmentalOperations Manual are strictly adhered to.• employee services;• maintained employee files and the HR filing system;• assisted with the day-to-day efficient operation of the HR office